- Detected by Pingoru
- Jun 15, 2026, 12:24 AM UTC
- Resolved
- Jun 15, 2026, 01:44 AM UTC
- Duration
- 1h 20m
Affected: Financial Settlement Services
Timeline · 3 updates
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investigating Jun 15, 2026, 12:24 AM UTC
We’re aware of a payment file response issue currently impacting CBA and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with CBA to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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monitoring Jun 15, 2026, 12:46 AM UTC
We can confirm the payment file response issue impacting CBA and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved Jun 15, 2026, 01:44 AM UTC
The payment file response issue impacting CBA transactions has been resolved. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 11:29 PM UTC
- Resolved
- Jun 02, 2026, 01:33 AM UTC
- Duration
- 2h 3m
Affected: Mobile Signing Validation
Timeline · 4 updates
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investigating Jun 01, 2026, 11:29 PM UTC
We are currently investigating an issue impacting signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.
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investigating Jun 02, 2026, 12:35 AM UTC
We are still currently investigating an issue impacting some users signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.
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monitoring Jun 02, 2026, 01:07 AM UTC
The issue that was impacting signing issue for Mobile Signing is now resolved. Signing functions are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
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resolved Jun 02, 2026, 01:33 AM UTC
The reported issue impacting Mobile Signing is now resolved. Signing functions are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 04:22 AM UTC
- Resolved
- May 21, 2026, 06:02 AM UTC
- Duration
- 1h 39m
Affected: TAS
Timeline · 3 updates
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investigating May 21, 2026, 04:22 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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monitoring May 21, 2026, 05:20 AM UTC
The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
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resolved May 21, 2026, 06:02 AM UTC
The reported issue impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 01:22 AM UTC
- Resolved
- May 13, 2026, 04:34 AM UTC
- Duration
- 3h 12m
Affected: Digital Signing Validation
Timeline · 4 updates
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investigating May 13, 2026, 01:22 AM UTC
We're aware of some users encountering errors upon signing and are actively investigating. We apologise for the inconvenience and will share an update within the hour.
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investigating May 13, 2026, 02:23 AM UTC
We're aware of some users encountering errors upon signing and are actively investigating. We apologise for the inconvenience and will share an update within the hour.
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monitoring May 13, 2026, 03:34 AM UTC
The reported issue of some users encountering errors upon signing has been resolved. Signing is now working as normal. We apologise for the inconvenience and will share an update within the hour.
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resolved May 13, 2026, 04:34 AM UTC
The reported issue of some users encountering errors upon signing has been resolved. Please note, this was not an issue on PEXA's side. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 04:24 AM UTC
- Resolved
- May 12, 2026, 05:53 AM UTC
- Duration
- 1h 29m
Affected: Financial Settlement Services
Timeline · 4 updates
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investigating May 12, 2026, 04:24 AM UTC
We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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identified May 12, 2026, 04:41 AM UTC
The issue with ANZ is still ongoing. ANZ are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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monitoring May 12, 2026, 05:26 AM UTC
We can confirm the payment file response issue impacting ANZ and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. Please note this was not a PEXA issue We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved May 12, 2026, 05:53 AM UTC
ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 07:20 AM UTC
- Resolved
- Apr 30, 2026, 07:58 AM UTC
- Duration
- 37m
Affected: Financial Settlement Services
Timeline · 2 updates
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investigating Apr 30, 2026, 07:20 AM UTC
We’re aware of a payment file response issue currently impacting National Australia Bank (NAB) and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with NAB to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue We appreciate your patience and will provide you with an update within the hour.
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resolved Apr 30, 2026, 07:58 AM UTC
NAB has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 05:42 AM UTC
- Resolved
- Apr 28, 2026, 06:35 AM UTC
- Duration
- 53m
Affected: VIC
Timeline · 3 updates
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investigating Apr 28, 2026, 05:42 AM UTC
We are currently investigating an issue impacting services in VIC. As a result, there may be delays with Lodgements We will provide you with an update within the hour. Thank you for your patience.
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monitoring Apr 28, 2026, 06:22 AM UTC
The issue that was impacting services in VIC is now resolved. Lodgement Services are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
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resolved Apr 28, 2026, 06:35 AM UTC
The reported issue impacting services in VIC is now resolved. Please note, this was not an issue on PEXA's side. Lodgement is now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 11:07 PM UTC
- Resolved
- Apr 08, 2026, 12:42 AM UTC
- Duration
- 1h 35m
Affected: QLD
Timeline · 3 updates
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investigating Apr 07, 2026, 11:07 PM UTC
We are currently investigating an issue impacting services in QLD. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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monitoring Apr 07, 2026, 11:46 PM UTC
The issue that was impacting services in QLD is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
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resolved Apr 08, 2026, 12:42 AM UTC
The reported issue impacting services in QLD is now resolved. Please note, this was not an issue on PEXA's side. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 11:54 PM UTC
- Resolved
- Mar 31, 2026, 05:58 AM UTC
- Duration
- 6h 3m
Affected: WA
Timeline · 8 updates
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investigating Mar 30, 2026, 11:54 PM UTC
We are currently investigating an issue impacting services in WA. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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investigating Mar 31, 2026, 12:49 AM UTC
We are currently investigating an issue impacting services in WA. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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identified Mar 31, 2026, 01:11 AM UTC
The issue impacting services in WA has been identified and a fix is currently being implemented. In the meantime, Lodgement and Lodgement Verification may continue to experience delays. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour.
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identified Mar 31, 2026, 02:14 AM UTC
The issue impacting services in WA has been identified and a fix is currently being implemented. In the meantime, Lodgement and Lodgement Verification may continue to experience delays. Please note, this is not an issue on PEXA's side We will provide you with an update within the hour.
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identified Mar 31, 2026, 03:10 AM UTC
The issue impacting services in WA has been identified and a fix is currently being implemented. In the meantime, Lodgement and Lodgement Verification may continue to experience delays. Please note, this is not an issue on PEXA's side We will provide you with an update within the hour.
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identified Mar 31, 2026, 04:15 AM UTC
The issue impacting services in WA has been identified and a fix is currently being implemented. In the meantime, Lodgement and Lodgement Verification may continue to experience delays. Please note, this is not an issue on PEXA's side We will provide you with an update within the hour.
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monitoring Mar 31, 2026, 04:32 AM UTC
The issue that was impacting services in WA is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. Please note, this is not an issue on PEXA's side. We thank you for your patience and will provide you with an update in an hour.
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resolved Mar 31, 2026, 05:58 AM UTC
The reported issue impacting services in WA is now resolved by PEXA. Please note, this was not an issue on PEXA's side. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 07:54 AM UTC
- Resolved
- Mar 30, 2026, 08:52 AM UTC
- Duration
- 58m
Affected: Financial Settlement Services
Timeline · 3 updates
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investigating Mar 30, 2026, 07:54 AM UTC
We’re aware of a payment file response issue currently impacting National Australia Bank (NAB) and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with NAB to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue We appreciate your patience and will provide you with an update within the hour.
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identified Mar 30, 2026, 08:05 AM UTC
The issue with NAB is still ongoing. NAB are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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resolved Mar 30, 2026, 08:52 AM UTC
National Australia Bank (NAB) has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 04:05 AM UTC
- Resolved
- Mar 27, 2026, 02:05 AM UTC
- Duration
- 22h
Affected: SA
Timeline · 8 updates
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investigating Mar 26, 2026, 04:05 AM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.
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investigating Mar 26, 2026, 05:06 AM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.
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investigating Mar 26, 2026, 05:49 AM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification.
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investigating Mar 26, 2026, 11:07 PM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.
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investigating Mar 27, 2026, 12:06 AM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.
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investigating Mar 27, 2026, 01:03 AM UTC
We are currently investigating an issue impacting Stamp Duty Services in SA. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.
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monitoring Mar 27, 2026, 01:16 AM UTC
The reported issue impacting services in SA has now been resolved. Please note, this was not an issue on PEXA's side. Stamp Duty Verification is now operating as normal. We apologise for any inconvenience this may have caused you and the buyers and sellers you represent. Thank you for your patience.
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resolved Mar 27, 2026, 02:05 AM UTC
The reported issue impacting services in SA has now been resolved. Please note, this was not an issue on PEXA's side. Stamp Duty Verification is now operating as normal. We apologise for any inconvenience this may have caused you and the buyers and sellers you represent. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 12:26 AM UTC
- Resolved
- Mar 18, 2026, 03:10 AM UTC
- Duration
- 2h 43m
Affected: Financial Settlement Services
Timeline · 5 updates
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investigating Mar 18, 2026, 12:26 AM UTC
We’re aware of a payment file issue currently impacting ASL (Australian payments technology) and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ASL to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
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identified Mar 18, 2026, 01:25 AM UTC
The issue with ASL (Australian payments technology) is still ongoing. ASL are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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identified Mar 18, 2026, 02:23 AM UTC
The issue with ASL is still ongoing. ASL are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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monitoring Mar 18, 2026, 02:45 AM UTC
We can confirm the payment file response issue impacting ASL (Australian payments technology) and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. Please note this was not a PEXA issue. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved Mar 18, 2026, 03:10 AM UTC
ASL (Australian payments technology) has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Mar 15, 2026, 11:00 PM UTC
- Resolved
- Mar 16, 2026, 01:30 AM UTC
- Duration
- 2h 29m
Affected: Financial Settlement Services
Timeline · 4 updates
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investigating Mar 15, 2026, 11:00 PM UTC
We’re aware of a payment file issue currently impacting Westpac and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Westpac to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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identified Mar 16, 2026, 12:00 AM UTC
We are continuing to fix a payment file response issue impacting Westpac and its transactions. If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We’re sorry for the inconvenience this is causing you and your customers. We’ll provide you with an update within the hour.
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monitoring Mar 16, 2026, 12:36 AM UTC
We can confirm the payment file response issue impacting Westpac & St George transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please note this was not a PEXA issue.
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resolved Mar 16, 2026, 01:30 AM UTC
Westpac has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Feb 22, 2026, 10:51 PM UTC
- Resolved
- Feb 23, 2026, 01:09 AM UTC
- Duration
- 2h 18m
Affected: Financial Settlement Services
Timeline · 4 updates
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investigating Feb 22, 2026, 10:51 PM UTC
We’re aware of a payment file response issue currently impacting transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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investigating Feb 22, 2026, 11:58 PM UTC
We’re aware of a payment file response issue currently impacting PEXA transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve this issue. We’re actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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monitoring Feb 23, 2026, 12:40 AM UTC
We can confirm the payment file response issue impacting transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved Feb 23, 2026, 01:09 AM UTC
PEXA has resolved the payment file issue. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 12:47 AM UTC
- Resolved
- Feb 11, 2026, 01:35 AM UTC
- Duration
- 47m
Affected: VICNSWQLDWASAACTTASNT
Timeline · 2 updates
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investigating Feb 11, 2026, 12:47 AM UTC
We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab. We’ll provide you with an update within the hour.
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resolved Feb 11, 2026, 01:35 AM UTC
This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 05:18 AM UTC
- Resolved
- Feb 10, 2026, 06:12 AM UTC
- Duration
- 1d
Affected: Login & Multi-Factor Authentication Service
Timeline · 8 updates
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 01:04 AM UTC
- Resolved
- Feb 09, 2026, 11:00 PM UTC
- Duration
- 21h 56m
Affected: VICNSWQLDWASAACTTAS
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2026, 02:21 AM UTC
- Resolved
- Jan 27, 2026, 05:26 AM UTC
- Duration
- 3h 5m
Affected: Financial Settlement Services
Timeline · 4 updates
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investigating Jan 27, 2026, 02:21 AM UTC
We’re aware of a payment file response issue currently impacting National Australia Bank and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' for longer than usual while we work to resolve the issue. We’re actively working with National Australia Bank to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
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identified Jan 27, 2026, 03:23 AM UTC
The issue with National Australia Bank is still ongoing. National Australia Bank are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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monitoring Jan 27, 2026, 04:27 AM UTC
We can confirm the payment file response issue impacting National Australia Bank and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved Jan 27, 2026, 05:26 AM UTC
National Australia Bank has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 11:27 PM UTC
- Resolved
- Jan 28, 2026, 10:17 PM UTC
- Duration
- 1d 22h
Affected: Financial Settlement Services
Timeline · 18 updates
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 01:30 AM UTC
- Resolved
- Jan 20, 2026, 05:30 AM UTC
- Duration
- 3h 59m
Affected: Financial Settlement Services
Timeline · 5 updates
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investigating Jan 20, 2026, 01:30 AM UTC
We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bank of Queensland to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
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investigating Jan 20, 2026, 02:34 AM UTC
We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bank of Queensland to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
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identified Jan 20, 2026, 03:31 AM UTC
The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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monitoring Jan 20, 2026, 04:31 AM UTC
We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. Please note this is not a PEXA issue. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
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resolved Jan 20, 2026, 05:30 AM UTC
Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Jan 16, 2026, 04:00 AM UTC
- Resolved
- Jan 16, 2026, 05:08 AM UTC
- Duration
- 1h 8m
Affected: NSW
Timeline · 3 updates
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investigating Jan 16, 2026, 04:00 AM UTC
We are currently investigating an issue impacting services in NSW. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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monitoring Jan 16, 2026, 04:33 AM UTC
The issue that was impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
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resolved Jan 16, 2026, 05:08 AM UTC
The reported issue impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 14, 2026, 04:51 AM UTC
- Resolved
- Jan 14, 2026, 05:49 AM UTC
- Duration
- 58m
Affected: ACT
Timeline · 2 updates
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investigating Jan 14, 2026, 04:51 AM UTC
We are currently investigating an issue impacting services in ACT. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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resolved Jan 14, 2026, 05:49 AM UTC
The reported issue impacting services in ACT is now resolved by PEXA. Please note, this was not an issue on PEXA's side. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2026, 04:21 AM UTC
- Resolved
- Jan 13, 2026, 07:53 AM UTC
- Duration
- 3h 32m
Affected: Financial Settlement Services
Timeline · 5 updates
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investigating Jan 13, 2026, 04:21 AM UTC
We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bank Of Queensland to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
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identified Jan 13, 2026, 05:13 AM UTC
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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identified Jan 13, 2026, 06:15 AM UTC
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are continuing to work to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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identified Jan 13, 2026, 06:55 AM UTC
Pleas be advised the issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
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resolved Jan 13, 2026, 07:53 AM UTC
Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Read the full incident report →
- Detected by Pingoru
- Dec 24, 2025, 04:02 AM UTC
- Resolved
- Jan 01, 2026, 09:39 PM UTC
- Duration
- 8d 17h
Affected: NT
Timeline · 3 updates
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investigating Dec 24, 2025, 04:02 AM UTC
We are currently investigating an issue impacting services in NT. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
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identified Dec 24, 2025, 05:01 AM UTC
NT LTO have confirmed that lodgement services are currently unavailable. While any settlements that commenced today will still proceed as planned, the associated documents are unable to be lodged until NT LTO reopens on Friday 2nd January 2026.
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resolved Jan 01, 2026, 09:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 04:22 AM UTC
- Resolved
- Dec 19, 2025, 05:20 AM UTC
- Duration
- 57m
Affected: VICNSWQLDWASAACTTASNT
Timeline · 2 updates
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monitoring Dec 19, 2025, 04:22 AM UTC
We are investigating a Title Activity Check service performance issue which may be impacting some customers. You will receive another update within the hour.
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resolved Dec 19, 2025, 05:20 AM UTC
The Title Activity Check service performance issue has now been resolved.
Read the full incident report →
