PEXA Outage History

PEXA is up right now

Pingoru has recorded 85 incidents for PEXA: 82 in the last 12 months and 24 in the last 90 days.

Source: status.pexa.com.au

85incidents recorded
82last 12 months
24last 90 days
7 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOctNov1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov4%
Pingoru began tracking PEXA in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202646 of 720 (1%)
May 202636 of 744 (1%)
June 2026510 of 720 (1%)
July 2026840 of 744 (5%)
August 2026739 of 744 (5%)
September 202634 of 720 (1%)
October 20261361 of 744 (8%)
November 202613 of 62 (4%)

Incidents, newest first

Minor November 3, 2026 Service Issue - TAS 2h 44m TAS

Started Nov 03, 2026, 01:22 AM UTC· resolved Nov 03, 2026, 04:06 AM UTC

  1. investigating Nov 03, 2026, 01:22 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Nov 03, 2026, 02:20 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. monitoring Nov 03, 2026, 03:07 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  4. resolved Nov 03, 2026, 04:06 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 28, 2026 Service Issue - TAS 1h 50m TAS

Started Oct 28, 2026, 09:47 PM UTC· resolved Oct 28, 2026, 11:37 PM UTC

  1. investigating Oct 28, 2026, 09:47 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. monitoring Oct 28, 2026, 11:06 PM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  3. resolved Oct 28, 2026, 11:37 PM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 21, 2026 Service Issue - TAS 1h 58m TAS

Started Oct 21, 2026, 10:01 PM UTC· resolved Oct 22, 2026, 12:00 AM UTC

  1. investigating Oct 21, 2026, 10:01 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Oct 21, 2026, 10:58 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. monitoring Oct 21, 2026, 11:15 PM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  4. resolved Oct 22, 2026, 12:00 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Major October 19, 2026 Service Issue - Payment File Response 3h 3m Financial Settlement Services

Started Oct 19, 2026, 11:18 PM UTC· resolved Oct 20, 2026, 02:21 AM UTC

  1. investigating Oct 19, 2026, 11:18 PM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  2. investigating Oct 20, 2026, 12:16 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  3. identified Oct 20, 2026, 12:33 AM UTC

    The issue with Bendigo Bank Limited is still ongoing. Bendigo Bank Limited are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.

  4. monitoring Oct 20, 2026, 01:24 AM UTC

    We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please note this was not a PEXA issue.

  5. resolved Oct 20, 2026, 02:21 AM UTC

    Bendigo Bank Limited has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor October 15, 2026 Service Issue - ATO 4h 40m VIC, NSW, QLD, WA and 4 more

Started Oct 15, 2026, 11:22 PM UTC· resolved Oct 16, 2026, 04:02 AM UTC

  1. investigating Oct 15, 2026, 11:22 PM UTC

    We are aware of an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  2. monitoring Oct 16, 2026, 02:48 AM UTC

    ATO Services are now working as normal. Please note, This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  3. resolved Oct 16, 2026, 04:02 AM UTC

    The issue that was impacting ATO GST forms is now resolved. ATO Services are now working as normal. Please note, This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 15, 2026 Service Issue - TAS 1h 44m TAS

Started Oct 15, 2026, 10:04 PM UTC· resolved Oct 15, 2026, 11:49 PM UTC

  1. investigating Oct 15, 2026, 10:04 PM UTC

    We are currently investigating an issue impacting Stamp Duty Services in TAS. This means that there may be delays with Stamp Duty Verification. We’ll provide you with an update within the hour. Thank you for your patience.

  2. monitoring Oct 15, 2026, 10:46 PM UTC

    Stamp Duty Services are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  3. resolved Oct 15, 2026, 11:49 PM UTC

    The issue that was impacting services in TAS is now resolved Stamp Duty Services are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 14, 2026 Service Issue - TAS 3h 14m TAS

Started Oct 14, 2026, 01:58 AM UTC· resolved Oct 14, 2026, 05:13 AM UTC

  1. investigating Oct 14, 2026, 01:58 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Oct 14, 2026, 02:35 AM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  3. monitoring Oct 14, 2026, 02:38 AM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  4. monitoring Oct 14, 2026, 03:36 AM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  5. monitoring Oct 14, 2026, 04:26 AM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  6. resolved Oct 14, 2026, 05:13 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 12, 2026 Service Issue - Bank Of Queensland Disbursement Payment Delay. 3h 3m Financial Settlement Services

Started Oct 12, 2026, 04:43 AM UTC· resolved Oct 12, 2026, 07:46 AM UTC

  1. identified Oct 12, 2026, 04:43 AM UTC

    We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments. In these cases funds may not yet have been received despite the completed status. Bank Of Queensland is actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA Issue.

  2. identified Oct 12, 2026, 05:40 AM UTC

    We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments. In these cases funds may not yet have been received despite the completed status. Bank Of Queensland is actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA Issue.

  3. identified Oct 12, 2026, 06:44 AM UTC

    We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments. In these cases funds may not yet have been received despite the completed status. Bank Of Queensland is actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA Issue.

  4. resolved Oct 12, 2026, 07:46 AM UTC

    Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Some Bank of Queensland (BOQ) disbursements may still be processing, despite workspace showing as “Completed and Disbursed” before BOQ has finished processing payments. In these cases funds may not yet have been received despite the completed status. Bank Of Queensland is actively working to have these payments completed shortly. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor October 12, 2026 Service Issue - TAS 1d 4h TAS

Started Oct 12, 2026, 01:04 AM UTC· resolved Oct 13, 2026, 05:13 AM UTC

  1. investigating Oct 12, 2026, 01:04 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Oct 12, 2026, 01:26 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. investigating Oct 12, 2026, 01:44 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  4. investigating Oct 12, 2026, 02:43 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.

  5. investigating Oct 12, 2026, 04:06 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.

  6. identified Oct 12, 2026, 05:27 AM UTC

    We have identified an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.

  7. monitoring Oct 12, 2026, 06:24 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, It will take some time for outstanding lodgements to progress through the system. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  8. investigating Oct 12, 2026, 10:46 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  9. investigating Oct 13, 2026, 12:22 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  10. investigating Oct 13, 2026, 01:31 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  11. monitoring Oct 13, 2026, 02:06 AM UTC

    Lodgement and Lodgement Verification are now working as normal. Please note, It will take some time for outstanding lodgements to progress through the system. This is not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.'

  12. monitoring Oct 13, 2026, 03:04 AM UTC

    Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  13. monitoring Oct 13, 2026, 03:52 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  14. resolved Oct 13, 2026, 05:13 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 8, 2026 Service Issue - TAS 8h 11m TAS

Started Oct 08, 2026, 10:12 PM UTC· resolved Oct 09, 2026, 06:24 AM UTC

  1. investigating Oct 08, 2026, 10:12 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Oct 08, 2026, 11:10 PM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. investigating Oct 09, 2026, 12:26 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  4. investigating Oct 09, 2026, 01:22 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  5. investigating Oct 09, 2026, 02:25 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  6. investigating Oct 09, 2026, 03:56 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  7. monitoring Oct 09, 2026, 04:46 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  8. monitoring Oct 09, 2026, 05:49 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  9. resolved Oct 09, 2026, 06:24 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 8, 2026 Service Issue - NT 3h 33m NT

Started Oct 08, 2026, 01:04 AM UTC· resolved Oct 08, 2026, 04:38 AM UTC

  1. investigating Oct 08, 2026, 01:04 AM UTC

    We are currently investigating an issue impacting services in NT. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. identified Oct 08, 2026, 02:05 AM UTC

    We have identified an issue impacting services in NT. As a result, there may be delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.

  3. identified Oct 08, 2026, 03:14 AM UTC

    We have identified an issue impacting services in NT. As a result, there may be delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.

  4. monitoring Oct 08, 2026, 03:45 AM UTC

    The issue that was impacting services in NT is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this is not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  5. resolved Oct 08, 2026, 04:38 AM UTC

    The issue that was impacting services in NT is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this is not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Minor October 7, 2026 Mobile Signing Issue 1h 19m Mobile Signing Validation

Started Oct 07, 2026, 03:18 AM UTC· resolved Oct 07, 2026, 04:37 AM UTC

  1. investigating Oct 07, 2026, 03:18 AM UTC

    We are currently investigating an issue impacting Mobile Signing certificates that were created today. This will not impact existing certificates created before today. We will provide you with an update within the hour. Thank you for your patience.

  2. monitoring Oct 07, 2026, 04:07 AM UTC

    The issue that was impacting Mobile Signing certificates that were created today is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

  3. resolved Oct 07, 2026, 04:37 AM UTC

    The issue that was impacting Mobile Signing certificates that were created today is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Major October 6, 2026 Service Issue - Payment File Response 2h 31m Financial Settlement Services

Started Oct 06, 2026, 04:57 AM UTC· resolved Oct 06, 2026, 07:28 AM UTC

  1. investigating Oct 06, 2026, 04:57 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.

  2. investigating Oct 06, 2026, 05:29 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologies for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.

  3. monitoring Oct 06, 2026, 06:22 AM UTC

    We can confirm the payment file response issue impacting ANZ and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. Please note this is not a PEXA issue. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

  4. resolved Oct 06, 2026, 07:28 AM UTC

    ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor October 2, 2026 Service Issue - ANZ Payment File Response 1h 17m Financial Settlement Services

Started Oct 02, 2026, 06:29 AM UTC· resolved Oct 02, 2026, 07:47 AM UTC

  1. investigating Oct 02, 2026, 06:29 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue We appreciate your patience and will provide you with an update within the hour.

  2. identified Oct 02, 2026, 07:29 AM UTC

    The issue with ANZ is still ongoing. ANZ are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.

  3. resolved Oct 02, 2026, 07:47 AM UTC

    ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor September 28, 2026 Service Issue - ATO 3h 17m VIC, NSW, QLD, WA and 4 more

Started Sep 28, 2026, 12:47 AM UTC· resolved Sep 28, 2026, 04:05 AM UTC

  1. investigating Sep 28, 2026, 12:47 AM UTC

    We are currently investigating an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  2. identified Sep 28, 2026, 01:51 AM UTC

    We are aware of an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  3. monitoring Sep 28, 2026, 02:43 AM UTC

    We can confirm the issue impacting ATO GST forms is now resolved. We will continue to monitor. We apologise again for the disruption this has caused you and your customers.

  4. resolved Sep 28, 2026, 04:05 AM UTC

    We can confirm the issue impacting ATO GST forms is now resolved. We apologise for any inconvenience this caused you and your customers.

Read the full incident report →

Major September 27, 2026 Service Issue - Payment File Response 1h 12m Financial Settlement Services

Started Sep 27, 2026, 11:44 PM UTC· resolved Sep 28, 2026, 12:57 AM UTC

  1. investigating Sep 27, 2026, 11:44 PM UTC

    We’re aware of a payment file response issue currently impacting transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  2. monitoring Sep 28, 2026, 12:19 AM UTC

    We can confirm the payment file response issue impacting transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

  3. resolved Sep 28, 2026, 12:57 AM UTC

    The payment file response issue impacting transactions has been resolved. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Notice September 21, 2026 PEXA Phone Issue 1h 43m

Started Sep 21, 2026, 04:50 AM UTC· resolved Sep 21, 2026, 06:34 AM UTC

  1. investigating Sep 21, 2026, 04:50 AM UTC

    We are currently investigating an issue impacting our Customer Support phone number. If you need to contact us urgently please email [email protected]

  2. monitoring Sep 21, 2026, 05:16 AM UTC

    The issue impacting our Customer Support phone number is now resolved. We will continue to monitor for any further issues.

  3. resolved Sep 21, 2026, 06:34 AM UTC

    The issue impacting our Customer Support phone number is now resolved. We are sorry for any inconvenience this may have caused.

Read the full incident report →

Minor August 28, 2026 Service Issue - TAS 2h 34m TAS

Started Aug 28, 2026, 02:05 AM UTC· resolved Aug 28, 2026, 04:39 AM UTC

  1. investigating Aug 28, 2026, 02:05 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Aug 28, 2026, 03:04 AM UTC

    We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. monitoring Aug 28, 2026, 04:02 AM UTC

    The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  4. resolved Aug 28, 2026, 04:39 AM UTC

    The reported issue impacting services in TAS is now resolved by PEXA. Please note, this was not an issue on PEXA's side. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.

Read the full incident report →

Critical August 27, 2026 Service Issue - Payment File Response 20h 42m Financial Settlement Services

Started Aug 27, 2026, 05:21 AM UTC· resolved Aug 28, 2026, 02:03 AM UTC

  1. investigating Aug 27, 2026, 05:21 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA issue

  2. investigating Aug 27, 2026, 06:23 AM UTC

    We’re aware of a payment file response issue continuing to impact Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA issue

  3. investigating Aug 27, 2026, 07:26 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  4. investigating Aug 27, 2026, 08:29 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank Limited to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please be advised this is not a PEXA issue.

  5. investigating Aug 27, 2026, 09:14 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' whilst Bendigo Bank Limited works to resolve the issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update when available. Please be advised this is not a PEXA issue.

  6. monitoring Aug 27, 2026, 11:24 PM UTC

    We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

  7. monitoring Aug 28, 2026, 12:29 AM UTC

    We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please be advised this was not a PEXA issue

  8. monitoring Aug 28, 2026, 01:28 AM UTC

    We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please be advised this was not a PEXA issue

  9. resolved Aug 28, 2026, 02:03 AM UTC

    Bendigo Bank Limited has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor August 19, 2026 Service Issue - VIC 2h 22m VIC

Started Aug 19, 2026, 11:01 PM UTC· resolved Aug 20, 2026, 01:24 AM UTC

  1. investigating Aug 19, 2026, 11:01 PM UTC

    We are currently investigating an issue impacting Stamp Duty Services in VIC. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Aug 19, 2026, 11:59 PM UTC

    We are currently investigating an issue impacting Stamp Duty Services in VIC. As a result, there may be delays with Stamp Duty Verification. We will provide you with an update within the hour. Thank you for your patience.

  3. monitoring Aug 20, 2026, 12:43 AM UTC

    The issue that was impacting services in VIC has now been resolved. Stamp Duty Verification is operating as normal. We apologise for any inconvenience this may have caused you and your customers. Thank you for your patience. We will provide another update in an hour.

  4. resolved Aug 20, 2026, 01:24 AM UTC

    The reported issue impacting services in VIC has now been resolved. Please note, this was not an issue on PEXA's side. Stamp Duty Verification is now operating as normal. We apologise for any inconvenience this may have caused you and the buyers and sellers you represent. Thank you for your patience.

Read the full incident report →

Major August 17, 2026 ANZ Service Issue - Payment File Response 2h 8m Financial Settlement Services

Started Aug 17, 2026, 05:56 AM UTC· resolved Aug 17, 2026, 08:05 AM UTC

  1. investigating Aug 17, 2026, 05:56 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.

  2. investigating Aug 17, 2026, 06:56 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re continuing to actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.

  3. resolved Aug 17, 2026, 08:05 AM UTC

    ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor August 14, 2026 Mobile Signing Issue 5h 27m Digital Signing Validation, Mobile Signing Validation

Started Aug 14, 2026, 01:48 AM UTC· resolved Aug 14, 2026, 07:16 AM UTC

  1. investigating Aug 14, 2026, 01:48 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Aug 14, 2026, 02:42 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  3. investigating Aug 14, 2026, 04:01 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  4. investigating Aug 14, 2026, 05:17 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  5. monitoring Aug 14, 2026, 05:40 AM UTC

    The issue that was impacting signing for Mobile Signing and some soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

  6. monitoring Aug 14, 2026, 06:34 AM UTC

    The issue that was impacting signing for Mobile Signing and soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

  7. resolved Aug 14, 2026, 07:16 AM UTC

    The issue that was impacting signing for Mobile Signing and soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

Read the full incident report →

Major August 10, 2026 Service Issue - Payment File Response 1h 44m Financial Settlement Services

Started Aug 10, 2026, 12:35 AM UTC· resolved Aug 10, 2026, 02:20 AM UTC

  1. investigating Aug 10, 2026, 12:35 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  2. investigating Aug 10, 2026, 12:55 AM UTC

    We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bendigo Bank to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour. Please note this is not a PEXA issue.

  3. monitoring Aug 10, 2026, 01:36 AM UTC

    We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please note this was not a PEXA issue.

  4. resolved Aug 10, 2026, 02:20 AM UTC

    Bendigo Bank has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor August 6, 2026 Service Issue - Payment File Response 3h 39m Financial Settlement Services

Started Aug 06, 2026, 02:37 AM UTC· resolved Aug 06, 2026, 06:17 AM UTC

  1. investigating Aug 06, 2026, 02:37 AM UTC

    We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with Bank of Queensland to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  2. investigating Aug 06, 2026, 03:36 AM UTC

    We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re continuing to work with Bank Of Queensland to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  3. identified Aug 06, 2026, 04:30 AM UTC

    The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.

  4. monitoring Aug 06, 2026, 05:30 AM UTC

    We can confirm the payment file response issue impacting Bank Of Queensland and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers. Please note this is not a PEXA issue.

  5. resolved Aug 06, 2026, 06:17 AM UTC

    Bank Of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.

Read the full incident report →

Minor July 30, 2026 Service Issue - ACT 1h 35m ACT

Started Jul 30, 2026, 01:54 AM UTC· resolved Jul 30, 2026, 03:30 AM UTC

  1. investigating Jul 30, 2026, 01:54 AM UTC

    We are currently investigating an issue impacting services in ACT. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. monitoring Jul 30, 2026, 02:46 AM UTC

    The issue that was impacting services in ACT is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  3. monitoring Jul 30, 2026, 03:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 30, 2026, 03:30 AM UTC

    The reported issue impacting services in ACT is now resolved by PEXA. Please note, this was not an issue on PEXA's side. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.

Read the full incident report →