PEXA experienced a major incident on June 1, 2026 affecting Mobile Signing Validation, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 11:29 PM UTC
We are currently investigating an issue impacting signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.
- investigating Jun 02, 2026, 12:35 AM UTC
We are still currently investigating an issue impacting some users signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.
- monitoring Jun 02, 2026, 01:07 AM UTC
The issue that was impacting signing issue for Mobile Signing is now resolved. Signing functions are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
- resolved Jun 02, 2026, 01:33 AM UTC
The reported issue impacting Mobile Signing is now resolved. Signing functions are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.