Affected components
Update timeline
- investigating Mar 18, 2026, 12:26 AM UTC
We’re aware of a payment file issue currently impacting ASL (Australian payments technology) and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ASL to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
- identified Mar 18, 2026, 01:25 AM UTC
The issue with ASL (Australian payments technology) is still ongoing. ASL are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
- identified Mar 18, 2026, 02:23 AM UTC
The issue with ASL is still ongoing. ASL are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.
- monitoring Mar 18, 2026, 02:45 AM UTC
We can confirm the payment file response issue impacting ASL (Australian payments technology) and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. Please note this was not a PEXA issue. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
- resolved Mar 18, 2026, 03:10 AM UTC
ASL (Australian payments technology) has resolved the payment file response issue. Please note, this was not an issue on PEXA's side. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Looking to track PEXA downtime and outages?
Pingoru polls PEXA's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when PEXA reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track PEXA alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required