PEXA experienced a minor incident on January 16, 2026 affecting NSW, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2026, 04:00 AM UTC
We are currently investigating an issue impacting services in NSW. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- monitoring Jan 16, 2026, 04:33 AM UTC
The issue that was impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.
- resolved Jan 16, 2026, 05:08 AM UTC
The reported issue impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.