PEXA experienced a minor incident on May 13, 2026 affecting Digital Signing Validation, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 01:22 AM UTC
We're aware of some users encountering errors upon signing and are actively investigating. We apologise for the inconvenience and will share an update within the hour.
- investigating May 13, 2026, 02:23 AM UTC
We're aware of some users encountering errors upon signing and are actively investigating. We apologise for the inconvenience and will share an update within the hour.
- monitoring May 13, 2026, 03:34 AM UTC
The reported issue of some users encountering errors upon signing has been resolved. Signing is now working as normal. We apologise for the inconvenience and will share an update within the hour.
- resolved May 13, 2026, 04:34 AM UTC
The reported issue of some users encountering errors upon signing has been resolved. Please note, this was not an issue on PEXA's side. We’re sorry for the inconvenience this has caused you and your customers.