Oracle Aconex incident

Aconex - Loss of mobile application services

Critical Resolved View vendor source →

Oracle Aconex experienced a critical incident on September 23, 2025 affecting Mobile and Mobile and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 10:40 PM UTC
Resolved
Sep 23, 2025, 11:31 PM UTC
Duration
51m
Detected by Pingoru
Sep 23, 2025, 10:40 PM UTC

Affected components

MobileMobileMobileMobileMobileMobileMobileMobileMobileMobile

Update timeline

  1. investigating Sep 23, 2025, 10:40 PM UTC

    We have identified an issue that may result in loss of mobile application services. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Sep 23, 2025, 10:57 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. identified Sep 23, 2025, 11:20 PM UTC

    We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  4. resolved Sep 23, 2025, 11:31 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.