Oracle Aconex experienced a major incident on June 2, 2026 affecting Documents, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 05:17 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Jun 02, 2026, 06:20 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Jun 02, 2026, 06:31 AM UTC
The cloud service is now fully restored and operational. If you experience any issues with the new Bulk Processing service, please contact support and submit a Service Request for further assistance. We remain committed to your success and appreciate your support.