Oracle Aconex incident

UK1 - Loss of Insights - Dashboard & Analytics Service

Resolved after 1 hour 15 minutes, affecting Insights - Dashboard & Analytics, on September 22, 2026.

resolved Sep 22, 2026, 02:10 AM UTC

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Started
Sep 22, 2026, 12:55 AM UTC
Resolved
Sep 22, 2026, 02:10 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 22, 2026, 12:55 AM UTC

Affected components

Insights - Dashboard & Analytics

Update timeline

  1. investigating Sep 22, 2026, 12:55 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Sep 22, 2026, 12:58 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  3. monitoring Sep 22, 2026, 01:54 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved Sep 22, 2026, 02:10 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

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