Oracle Aconex incident
Aconex - UK1 - Loss of Insights - Reports Service
Resolved after 2 hours 24 minutes, affecting Insights - Reports, on October 5, 2026.
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Affected components
Update timeline
- investigating Oct 05, 2026, 01:31 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.
- investigating Oct 05, 2026, 01:32 PM UTC
We are continuing to investigate this issue.
- investigating Oct 05, 2026, 02:38 PM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Oct 05, 2026, 03:40 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Oct 05, 2026, 03:55 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
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