Oracle Aconex incident

MEA - Service issue impacting Document uploads

Major Resolved View vendor source →

Oracle Aconex experienced a major incident on May 10, 2026 affecting Documents, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 08:06 AM UTC
Resolved
May 10, 2026, 09:02 AM UTC
Duration
55m
Detected by Pingoru
May 10, 2026, 08:06 AM UTC

Affected components

Documents

Update timeline

  1. investigating May 10, 2026, 08:06 AM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. resolved May 10, 2026, 09:02 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.