Oracle Aconex incident

Aconex - ASIA1 - Service Issue Impacting Viewer

Major Resolved View vendor source →

Oracle Aconex experienced a major incident on October 8, 2026 affecting Viewer, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 04:02 PM UTC
Resolved
Oct 08, 2026, 04:51 PM UTC
Duration
48m
Detected by Pingoru
Oct 08, 2026, 04:02 PM UTC

Affected components

Viewer

Update timeline

  1. investigating Oct 08, 2026, 04:02 PM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Oct 08, 2026, 04:43 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Oct 08, 2026, 04:51 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.