Oracle Aconex experienced a minor incident on September 24, 2025, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 24, 2025, 01:49 AM UTC
We have identified an issue that may result in delays with field inspections. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- monitoring Sep 24, 2025, 02:48 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Sep 24, 2025, 03:10 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.