Oracle Aconex Outage History

Oracle Aconex is up right now

Oracle Aconex had 65 outages in the last 2 years totaling 192h 15m of downtime — averaging 2.7 incidents per month.

There were 65 Oracle Aconex outages since October 6, 2025 totaling 192h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://aconex-status.oraclecloud.com

Major October 5, 2026

Aconex - UK1 - Loss of Insights - Reports Service

Detected by Pingoru
Oct 05, 2026, 01:31 PM UTC
Resolved
Oct 05, 2026, 03:55 PM UTC
Duration
2h 24m
Affected: Insights - Reports
Timeline · 5 updates
  1. investigating Oct 05, 2026, 01:31 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.

  2. investigating Oct 05, 2026, 01:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 05, 2026, 02:38 PM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  4. monitoring Oct 05, 2026, 03:40 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  5. resolved Oct 05, 2026, 03:55 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor September 28, 2026

EU1 - Speed of Service

Detected by Pingoru
Sep 28, 2026, 07:10 AM UTC
Resolved
Sep 28, 2026, 07:45 AM UTC
Duration
34m
Affected: Core Aconex
Timeline · 5 updates
  1. investigating Sep 28, 2026, 07:10 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Sep 28, 2026, 07:23 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  3. identified Sep 28, 2026, 07:35 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

  4. monitoring Sep 28, 2026, 07:41 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  5. resolved Sep 28, 2026, 07:45 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor September 28, 2026

EU1 - Unplanned Service Outage

Detected by Pingoru
Sep 28, 2026, 07:09 AM UTC
Resolved
Sep 28, 2026, 07:24 AM UTC
Duration
15m
Affected: Core Aconex
Timeline · 1 update
  1. investigating Sep 28, 2026, 07:09 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

Read the full incident report →

Major September 22, 2026

UK1 - Loss of Insights - Dashboard & Analytics Service

Detected by Pingoru
Sep 22, 2026, 12:55 AM UTC
Resolved
Sep 22, 2026, 02:10 AM UTC
Duration
1h 15m
Affected: Insights - Dashboard & Analytics
Timeline · 4 updates
  1. investigating Sep 22, 2026, 12:55 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Sep 22, 2026, 12:58 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  3. monitoring Sep 22, 2026, 01:54 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved Sep 22, 2026, 02:10 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor September 1, 2026

MEA - Delays impacting Document Processes

Detected by Pingoru
Sep 01, 2026, 02:05 AM UTC
Resolved
Sep 01, 2026, 02:57 AM UTC
Duration
51m
Affected: Document Processes
Timeline · 3 updates
  1. investigating Sep 01, 2026, 02:05 AM UTC

    We have identified an issue that may result in delays with your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Sep 01, 2026, 02:41 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  3. resolved Sep 01, 2026, 02:57 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical August 24, 2026

UK1 - Unplanned Service Outage

Detected by Pingoru
Aug 24, 2026, 07:20 AM UTC
Resolved
Aug 24, 2026, 08:31 AM UTC
Duration
1h 11m
Affected: Core Aconex
Timeline · 4 updates
  1. investigating Aug 24, 2026, 07:20 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Aug 24, 2026, 08:04 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. monitoring Aug 24, 2026, 08:31 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

  4. resolved Aug 24, 2026, 08:31 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical August 21, 2026

AU1 - Loss of multiple services

Detected by Pingoru
Aug 21, 2026, 04:03 AM UTC
Resolved
Aug 21, 2026, 04:34 AM UTC
Duration
30m
Affected: DocumentsMail
Timeline · 3 updates
  1. investigating Aug 21, 2026, 04:03 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Aug 21, 2026, 04:09 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  3. resolved Aug 21, 2026, 04:34 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical August 13, 2026

AU1 - Speed of Service impacting application

Detected by Pingoru
Aug 13, 2026, 06:06 AM UTC
Resolved
Aug 13, 2026, 06:49 AM UTC
Duration
43m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Aug 13, 2026, 06:06 AM UTC

    We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Aug 13, 2026, 06:33 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  3. resolved Aug 13, 2026, 06:49 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical August 12, 2026

All Aconex Instances - Loss of Insights - Reports Service

Detected by Pingoru
Aug 12, 2026, 02:42 PM UTC
Resolved
Aug 12, 2026, 04:27 PM UTC
Duration
1h 45m
Affected: Insights - ReportsInsights - Dashboard & AnalyticsInsights - ReportsInsights - ReportsInsights - ReportsInsights - ReportsInsights - ReportsInsights - ReportsInsights - ReportsInsights - ReportsInsights - Reports
Timeline · 5 updates
  1. investigating Aug 12, 2026, 02:42 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.

  2. investigating Aug 12, 2026, 03:05 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.

  3. investigating Aug 12, 2026, 03:55 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.

  4. monitoring Aug 12, 2026, 04:10 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Reports Module helps users gain insights on various data across the module in a Project context

  5. resolved Aug 12, 2026, 04:27 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major August 11, 2026

Multiple Instances - Loss of Mail Service

Detected by Pingoru
Aug 11, 2026, 09:26 PM UTC
Resolved
Aug 12, 2026, 02:12 AM UTC
Duration
4h 46m
Affected: MailMailMailMailMailMailMailMailMailMail
Timeline · 7 updates
  1. investigating Aug 11, 2026, 09:26 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Aug 11, 2026, 10:27 PM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  3. investigating Aug 11, 2026, 11:05 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 11, 2026, 11:05 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

  5. identified Aug 12, 2026, 12:24 AM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  6. identified Aug 12, 2026, 01:51 AM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  7. resolved Aug 12, 2026, 02:12 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor August 4, 2026

UK1 - Service issue impacting Documents

Detected by Pingoru
Aug 04, 2026, 05:30 PM UTC
Resolved
Aug 04, 2026, 06:32 PM UTC
Duration
1h 2m
Affected: Documents
Timeline · 4 updates
  1. investigating Aug 04, 2026, 05:30 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. identified Aug 04, 2026, 06:00 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

  3. monitoring Aug 04, 2026, 06:23 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved Aug 04, 2026, 06:32 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major August 3, 2026

US1 - Service issue impacting Documents

Detected by Pingoru
Aug 03, 2026, 09:16 AM UTC
Resolved
Aug 04, 2026, 05:51 AM UTC
Duration
20h 35m
Affected: Documents
Timeline · 3 updates
  1. investigating Aug 03, 2026, 09:16 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  2. monitoring Aug 03, 2026, 10:42 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  3. resolved Aug 04, 2026, 05:51 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major July 9, 2026

MEA - Loss of Hosted Name User report (Part of Organization Reports)

Detected by Pingoru
Jul 09, 2026, 03:28 PM UTC
Resolved
Jul 09, 2026, 04:17 PM UTC
Duration
48m
Affected: Insights - Reports
Timeline · 3 updates
  1. investigating Jul 09, 2026, 03:28 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Jul 09, 2026, 04:07 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  3. resolved Jul 09, 2026, 04:17 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical June 30, 2026

ASIA2 - Unplanned Service Outage

Detected by Pingoru
Jun 30, 2026, 10:35 PM UTC
Resolved
Jun 30, 2026, 11:37 PM UTC
Duration
1h 1m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Jun 30, 2026, 10:35 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Jun 30, 2026, 10:53 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Jun 30, 2026, 11:37 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical June 17, 2026

Lobby - Unplanned Service Outage

Detected by Pingoru
Jun 17, 2026, 07:12 AM UTC
Resolved
Jun 17, 2026, 09:31 AM UTC
Duration
2h 18m
Affected: Core AconexCore AconexCore AconexCore AconexCore AconexCore AconexCore AconexCore AconexCore AconexCore AconexLobby - NavigationLobby - Project details
Timeline · 4 updates
  1. investigating Jun 17, 2026, 07:12 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Jun 17, 2026, 07:32 AM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  3. monitoring Jun 17, 2026, 07:56 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved Jun 17, 2026, 09:31 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major June 16, 2026

AU1 - Loss of Documents Service

Detected by Pingoru
Jun 16, 2026, 01:47 AM UTC
Resolved
Jun 16, 2026, 04:23 AM UTC
Duration
2h 35m
Affected: Documents
Timeline · 4 updates
  1. investigating Jun 16, 2026, 01:47 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Jun 16, 2026, 02:50 AM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

  3. monitoring Jun 16, 2026, 04:01 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved Jun 16, 2026, 04:23 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor June 2, 2026

US1 - Speed of Service

Detected by Pingoru
Jun 02, 2026, 08:50 AM UTC
Resolved
Jun 02, 2026, 09:17 AM UTC
Duration
26m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Jun 02, 2026, 08:50 AM UTC

    We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Jun 02, 2026, 09:02 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Jun 02, 2026, 09:17 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major June 2, 2026

AU1 - Loss of Documents Service

Detected by Pingoru
Jun 02, 2026, 05:17 AM UTC
Resolved
Jun 02, 2026, 06:31 AM UTC
Duration
1h 13m
Affected: Documents
Timeline · 3 updates
  1. investigating Jun 02, 2026, 05:17 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. monitoring Jun 02, 2026, 06:20 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Jun 02, 2026, 06:31 AM UTC

    The cloud service is now fully restored and operational. If you experience any issues with the new Bulk Processing service, please contact support and submit a Service Request for further assistance. We remain committed to your success and appreciate your support.

Read the full incident report →

Major May 12, 2026

AU1 - Loss of Multiple Services

Detected by Pingoru
May 12, 2026, 12:32 AM UTC
Resolved
May 12, 2026, 02:06 AM UTC
Duration
1h 34m
Affected: Core AconexDocumentsFieldMail
Timeline · 5 updates
  1. investigating May 12, 2026, 12:32 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating May 12, 2026, 01:11 AM UTC

    We are continuing to investigate this issue.

  3. identified May 12, 2026, 01:33 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

  4. monitoring May 12, 2026, 01:43 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  5. resolved May 12, 2026, 02:06 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major May 10, 2026

MEA - Service issue impacting Document uploads

Detected by Pingoru
May 10, 2026, 08:06 AM UTC
Resolved
May 10, 2026, 09:02 AM UTC
Duration
55m
Affected: Documents
Timeline · 2 updates
  1. investigating May 10, 2026, 08:06 AM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. resolved May 10, 2026, 09:02 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major May 5, 2026

UK1 - Loss of Multiple Services

Detected by Pingoru
May 05, 2026, 03:11 PM UTC
Resolved
May 05, 2026, 03:46 PM UTC
Duration
35m
Affected: DocumentsEmail NotificationsGroup Management (User)
Timeline · 4 updates
  1. investigating May 05, 2026, 03:11 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. identified May 05, 2026, 03:23 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

  3. monitoring May 05, 2026, 03:34 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

  4. resolved May 05, 2026, 03:46 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical April 20, 2026

CA1 - Unplanned Service Outage

Detected by Pingoru
Apr 20, 2026, 10:57 PM UTC
Resolved
Apr 20, 2026, 11:27 PM UTC
Duration
29m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Apr 20, 2026, 10:57 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Apr 20, 2026, 11:09 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Apr 20, 2026, 11:27 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →