Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Intermittent Wireless Network Outage | Global Network

Notice Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a notice incident on October 3, 2025 affecting NUnet (Wired Network / Physical) and NUwave (Wireless Network / Access Points), lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 04:22 PM UTC
Resolved
Oct 08, 2025, 01:20 PM UTC
Duration
4d 20h
Detected by Pingoru
Oct 03, 2025, 04:22 PM UTC

Affected components

NUnet (Wired Network / Physical)NUwave (Wireless Network / Access Points)

Update timeline

  1. investigating Oct 03, 2025, 04:22 PM UTC

    IT teams are investigating reports of intermittent wireless connectivity across the Northeastern global network. Current reporting is showing elevated errors on all campuses except Oakland and London. Updates will be shared on IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

  2. monitoring Oct 03, 2025, 04:44 PM UTC

    The wireless network has been restored with network stability tested and confirmed across the global campus system. IT teams will continue to monitor and engage with the vendor to ensure this issue does not recur.

  3. monitoring Oct 03, 2025, 08:34 PM UTC

    The wireless network has been restored with network stability tested and confirmed across the global campus system. IT teams will continue to monitor and align with the vendor to ensure this issue does not recur.

  4. investigating Oct 06, 2025, 03:06 PM UTC

    IT teams are investigating reports of intermittent wireless connectivity across the Northeastern global network. Current reporting is showing elevated errors on all campuses except London. Updates will be shared on IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

  5. monitoring Oct 06, 2025, 05:24 PM UTC

    The wireless network has been restored with network stability tested and confirmed across the global campus system. IT teams will continue to monitor and engage with the vendor to ensure this issue does not recur.

  6. resolved Oct 08, 2025, 01:20 PM UTC

    The wireless network has been restored with network stability tested and confirmed across the global campus system.