Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Access Issue | Claude
Resolved after 5 hours 54 minutes, affecting Claude by Anthropic, on September 25, 2026.
The issue affecting access to Claude services has been resolved. Community members should now be able to access the service as expected. If you are experiencing access issues, log out and log back in, then try again.
Affected components
Update timeline
- identified Sep 25, 2026, 02:57 PM UTC
IT teams are actively remediating synchronization issues affecting accessing Claude. Community members may experience difficulties logging in or accessing Claude services. Access for affected users are expected to be restored within 4 hours. Additional updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- monitoring Sep 25, 2026, 06:55 PM UTC
Access has been restored, and affected users may need to log out and log back in to regain access to Claude services. IT teams are actively monitoring to ensure continued access and service stability.
- resolved Sep 25, 2026, 08:52 PM UTC
The issue affecting access to Claude services has been resolved. Community members should now be able to access the service as expected. If you are experiencing access issues, log out and log back in, then try again.
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