Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Service Outage | VPN

Resolved after 10 hours 4 minutes, affecting VPN, on October 10, 2026.

investigating Oct 10, 2026, 01:43 AM UTC

IT teams are investigating reports of users unable to access VPN. Updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

Started
Oct 10, 2026, 01:43 AM UTC
Resolved
Oct 10, 2026, 11:48 AM UTC
Duration
10h 4m
Detected by Pingoru
Oct 10, 2026, 01:43 AM UTC

Affected components

VPN

Update timeline

  1. investigating Oct 10, 2026, 01:43 AM UTC

    IT teams are investigating reports of users unable to access VPN. Updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. resolved Oct 10, 2026, 11:48 AM UTC

    A fix has been implemented and VPN services are operational. This is resolved.

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