Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Access Issue | Banner

Resolved after 2 days 22 hours, affecting Banner - Student, on September 29, 2026.

monitoring Sep 29, 2026, 06:42 PM UTC

Access to Banner admin pages has been restored. IT teams will continue to monitor.

Started
Sep 29, 2026, 05:53 PM UTC
Resolved
Oct 02, 2026, 04:50 PM UTC
Duration
2d 22h
Detected by Pingoru
Sep 29, 2026, 05:53 PM UTC

Affected components

Banner - Student

Update timeline

  1. investigating Sep 29, 2026, 05:53 PM UTC

    IT teams are implementing a fix to address intermittent issues accessing Banner. Updates will be provided as more information becomes available. Administrators may experience Banner pages that don't load properly or display a blank page. If this occurs, refresh your page and try again. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. identified Sep 29, 2026, 05:54 PM UTC

    IT teams are implementing a fix to address intermittent issues accessing Banner. Updates will be provided as more information becomes available. Administrators may experience Banner pages that don't load properly or display a blank page. If this occurs, refresh your page and try again. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  3. monitoring Sep 29, 2026, 06:42 PM UTC

    Access to Banner admin pages has been restored. IT teams will continue to monitor.

  4. resolved Oct 02, 2026, 04:50 PM UTC

    This incident has been resolved.

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