Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Websphere Outage l Global

Resolved after 1 day 23 hours, affecting Enterprise Systems, on August 4, 2026.

resolved Aug 06, 2026, 02:00 PM UTC

All services have been restored. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

Started
Aug 04, 2026, 02:36 PM UTC
Resolved
Aug 06, 2026, 02:00 PM UTC
Duration
1d 23h
Detected by Pingoru
Aug 04, 2026, 02:36 PM UTC

Affected components

Enterprise Systems

Update timeline

  1. investigating Aug 04, 2026, 02:36 PM UTC

    IT teams are investigating an outage impacting WebSphere, which is affecting several services, including NUPay payment processing. Members of the university community may experience issues accessing impacted services or completing payment transactions at this time. Technical teams are actively investigating the issue and working to restore service as quickly as possible. Additional updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

  2. investigating Aug 04, 2026, 03:30 PM UTC

    IT teams continue to investigate and work to restore services as quickly as possible.

  3. monitoring Aug 04, 2026, 07:32 PM UTC

    IT teams have restored service and members of the university community once again have access to the impacted services. Teams continue to monitor. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

  4. resolved Aug 06, 2026, 02:00 PM UTC

    All services have been restored. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

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