Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Shibboleth Single Sign On (SSO) is down
Resolved after 12 hours 39 minutes, affecting Single Sign On (SSO), on August 21, 2026.
IT teams have resolved this issue and are monitoring service to ensure stability.
Affected components
Update timeline
- identified Aug 21, 2026, 01:11 AM UTC
IT teams are implementing a fix for an issue affecting Shibboleth single sign-on (SSO). As a result, access to Banner, Library services, and other services using Shibboleth for sign-on is impacted. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- identified Aug 21, 2026, 01:19 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 21, 2026, 01:32 AM UTC
IT teams have resolved this issue and are monitoring service to ensure stability.
- resolved Aug 21, 2026, 01:51 PM UTC
Services are still operating normally. This issue is resolved.
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