Nexthink incident

Nexthink service degradation: Login Issues on Nexthink Community

Minor Resolved View vendor source →

Nexthink experienced a minor incident on July 3, 2025, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 07:05 PM UTC
Resolved
Jul 03, 2025, 09:22 PM UTC
Duration
2h 17m
Detected by Pingoru
Jul 03, 2025, 07:05 PM UTC

Update timeline

  1. investigating Jul 03, 2025, 07:05 PM UTC

    We are currently investigating an issue affecting login functionality on the Nexthink Community platform. Our team is actively working to identify the root cause and restore normal access as soon as possible. In the meantime, if you need assistance or wish to create a support ticket, please contact us directly at [email protected]. We apologize for the inconvenience and appreciate your patience.

  2. investigating Jul 03, 2025, 08:25 PM UTC

    Our internal teams are actively investigating the issue affecting Nexthink Community login. We are working to identify the root cause and will share further updates as soon as we have more information. Thank you for your continued patience.

  3. resolved Jul 03, 2025, 09:22 PM UTC

    The issue affecting Nexthink Community login has been successfully resolved, and access has been fully restored. Our teams have confirmed that the platform is now functioning as expected. Thank you for your patience while we worked to fix the issue.