Nexthink incident

Cloudflare Issue Affecting Some Nexthink Services

Major Resolved View vendor source →

Nexthink experienced a major incident on November 18, 2025, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:02 PM UTC
Resolved
Nov 18, 2025, 08:49 PM UTC
Duration
6h 46m
Detected by Pingoru
Nov 18, 2025, 02:02 PM UTC

Update timeline

  1. investigating Nov 18, 2025, 02:02 PM UTC

    Cloudflare is currently experiencing an outage that is impacting some services like nexthink.com. You might also experience issues accessing your Nexthink instance using SSO depending of your IdP. We will provide further updates as soon as we have more information. Thanks for the understanding.

  2. monitoring Nov 18, 2025, 03:24 PM UTC

    Cloudflare has implemented a fix and access to Nexthink websites (including nexthink.com) and services has been restored. SSO logins should now work as expected. Cloudflare is still monitoring, so a few users may see intermittent issues. If you do, please refresh your browser, clear DNS/cache, and try again.

  3. resolved Nov 18, 2025, 08:49 PM UTC

    The Cloudflare outage impacting Nexthink websites and services has been fully resolved. All services, including SSO logins, are operating normally. Thank you for your patience during this incident.