Nexthink incident
Nexthink Service Degradation: DEX score is not visible
Update timeline
- investigating Mar 19, 2026, 06:34 AM UTC
We are aware of a degraded performance issue affecting Experience Central, causing the DEX score to be temporarily unavailable for some users. Our engineering team is actively working on a resolution. Thank you for your patience and understanding.
- monitoring Mar 19, 2026, 07:59 AM UTC
The issue affecting DEX Score visibility has been resolved, and we are continuing to monitor the system closely to ensure stability. We appreciate your patience and understanding.
- resolved Mar 20, 2026, 06:51 AM UTC
We can confirm that the DEX Score visibility issue has been resolved. We appreciate your patience during this time.
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