Nexthink incident

Nexthink service degradation: Visual editor not loading

Minor Resolved View vendor source →

Nexthink experienced a minor incident on November 26, 2025, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 10:26 AM UTC
Resolved
Nov 26, 2025, 11:46 AM UTC
Duration
1h 20m
Detected by Pingoru
Nov 26, 2025, 10:26 AM UTC

Update timeline

  1. investigating Nov 26, 2025, 10:26 AM UTC

    We are currently investigating an issue affecting the Visual Editor. Some users may experience the editor failing to load across multiple environments. Our team is actively working to identify the cause and restore full functionality as soon as possible.

  2. monitoring Nov 26, 2025, 10:36 AM UTC

    We have implemented mitigation for the issue affecting the Visual Editor. The service is loading as expected, and we are currently monitoring to ensure full stability.

  3. resolved Nov 26, 2025, 11:46 AM UTC

    The Visual Editor is now fully operational and this incident has been resolved. Thank you for your patience.