Nexthink incident

Collaboration Experience Queries & Dashboards Unavailable

Minor Resolved View vendor source →

Nexthink experienced a minor incident on March 31, 2026, lasting 14h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 04:44 PM UTC
Resolved
Apr 01, 2026, 07:35 AM UTC
Duration
14h 50m
Detected by Pingoru
Mar 31, 2026, 04:44 PM UTC

Update timeline

  1. investigating Mar 31, 2026, 04:44 PM UTC

    We are currently investigating an issue affecting Collaboration Experience queries and dashboards, which are not functioning as expected. Users may experience failures when loading or running queries, as well as incomplete or missing dashboard data. Our engineering teams are actively working to identify the root cause and restore full functionality. We will provide further updates as soon as more information becomes available.

  2. monitoring Apr 01, 2026, 04:31 AM UTC

    The issue affecting Collaboration Experience queries and dashboards has been fixed. Users should now be able to run queries and view dashboard data as expected. We are actively monitoring the system to ensure stability. Thank you for your patience.

  3. resolved Apr 01, 2026, 07:35 AM UTC

    We have confirmed that systems remain stable and this incident is now resolved.