Nexthink experienced a minor incident on June 29, 2026, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 29, 2026, 04:26 PM UTC
We have identified an issue causing conversation summaries for Spark to return errors. Our team is actively working to restore the functionality. Thank you for your patience and understanding.
- monitoring Jun 29, 2026, 05:21 PM UTC
The issue causing conversation summaries for Spark to return errors has been resolved. Our team will continue monitoring the service to ensure the functionality remains stable. Thank you for your understanding.
- resolved Jun 29, 2026, 08:23 PM UTC
The issue causing conversation summaries for Spark to return errors has been resolved. After monitoring the service, we have confirmed that functionality remains stable. Users should now be able to view conversation summaries for Spark as expected.