Narvar had 33 outages in the last 2 years totaling 31h 40m of downtime — averaging 1.4 incidents per month.
There were 33 Narvar outages since November 18, 2025 totaling 31h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
DHL is currently investigating the issue further
DHL is actively investigating the issue.
DHL has confirmed that the issue is resolved.
We are currently investigating issues with FedEx Boxless returns.
FedEx is currently investigating this issue further.
FedEx has confirmed that the issue has been resolved.
We are currently investigating an incident with returns through UPS. In most cases the impact is limited to customers not being able to use the store locator but in a few returns might not be submitted.
We've resolved the issue, the store locator should be available again.
3rd party carrier Doddle is experiencing an issue which is affecting some of the Fedex commercial returns. They have acknowledged and are working on restoring.
This incident with Fedex API has been resolved.
Purolator is currently experiencing an outage.
Purloator has indicated the issue has been resolved; we will continue to monitor.
This incident has been resolved.
Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out.
We are currently monitoring the issue and will provide additional updates as they are made available.
Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored.
Klaviyo has indicated that their services are gradually returning; our team is still monitoring this closely.
We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST.
This incident has been resolved.
USPS Printerless Returns are currently not available. We are investigating further and will be working on a fix.
This incident has been resolved.