Narvar Outage History

Narvar is up right now

Narvar had 33 outages in the last 2 years totaling 31h 40m of downtime — averaging 1.4 incidents per month.

There were 33 Narvar outages since November 18, 2025 totaling 31h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.narvar.com

Minor June 15, 2026

Issue with DHL Global Returns

Detected by Pingoru
Jun 15, 2026, 03:33 PM UTC
Resolved
Jun 15, 2026, 06:16 PM UTC
Duration
2h 42m
Affected: Carriers
Timeline · 3 updates
  1. investigating Jun 15, 2026, 03:33 PM UTC

    DHL is currently investigating the issue further

  2. investigating Jun 15, 2026, 05:20 PM UTC

    DHL is actively investigating the issue.

  3. resolved Jun 15, 2026, 06:16 PM UTC

    DHL has confirmed that the issue is resolved.

Read the full incident report →

Minor June 1, 2026

Issue with FedEx Boxless Returns

Detected by Pingoru
Jun 01, 2026, 11:09 PM UTC
Resolved
Jun 02, 2026, 01:56 AM UTC
Duration
2h 46m
Affected: Carriers
Timeline · 3 updates
  1. investigating Jun 01, 2026, 11:09 PM UTC

    We are currently investigating issues with FedEx Boxless returns.

  2. investigating Jun 02, 2026, 12:04 AM UTC

    FedEx is currently investigating this issue further.

  3. resolved Jun 02, 2026, 01:56 AM UTC

    FedEx has confirmed that the issue has been resolved.

Read the full incident report →

Minor May 26, 2026

Issue with UPS returns

Detected by Pingoru
May 26, 2026, 06:56 PM UTC
Resolved
May 26, 2026, 08:03 PM UTC
Duration
1h 7m
Affected: ReturnsNarvar Returns and Exchanges for Shopify
Timeline · 2 updates
  1. investigating May 26, 2026, 06:56 PM UTC

    We are currently investigating an incident with returns through UPS. In most cases the impact is limited to customers not being able to use the store locator but in a few returns might not be submitted.

  2. resolved May 26, 2026, 08:03 PM UTC

    We've resolved the issue, the store locator should be available again.

Read the full incident report →

Minor May 13, 2026

Boxless returns with Fedex are failing

Detected by Pingoru
May 13, 2026, 11:00 PM UTC
Resolved
May 14, 2026, 06:30 AM UTC
Duration
7h 30m
Affected: Carriers
Timeline · 2 updates
  1. investigating May 14, 2026, 02:12 AM UTC

    3rd party carrier Doddle is experiencing an issue which is affecting some of the Fedex commercial returns. They have acknowledged and are working on restoring.

  2. resolved May 14, 2026, 06:30 AM UTC

    This incident with Fedex API has been resolved.

Read the full incident report →

Minor May 9, 2026

Purolator Outage

Detected by Pingoru
May 09, 2026, 04:13 PM UTC
Resolved
May 09, 2026, 05:18 PM UTC
Duration
1h 4m
Affected: ReturnsCarriers
Timeline · 3 updates
  1. investigating May 09, 2026, 04:13 PM UTC

    Purolator is currently experiencing an outage.

  2. monitoring May 09, 2026, 04:58 PM UTC

    Purloator has indicated the issue has been resolved; we will continue to monitor.

  3. resolved May 09, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Klaviyo outage affecting notifications for some clients.

Detected by Pingoru
May 05, 2026, 10:56 PM UTC
Resolved
May 06, 2026, 05:46 AM UTC
Duration
6h 49m
Affected: Notify
Timeline · 6 updates
  1. investigating May 05, 2026, 10:56 PM UTC

    Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out.

  2. identified May 06, 2026, 12:00 AM UTC

    We are currently monitoring the issue and will provide additional updates as they are made available.

  3. monitoring May 06, 2026, 12:59 AM UTC

    Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored.

  4. monitoring May 06, 2026, 03:14 AM UTC

    Klaviyo has indicated that their services are gradually returning; our team is still monitoring this closely.

  5. monitoring May 06, 2026, 03:39 AM UTC

    We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST.

  6. resolved May 06, 2026, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

USPS printerless returns unavailable

Detected by Pingoru
Apr 28, 2026, 04:00 AM UTC
Resolved
Apr 28, 2026, 01:40 PM UTC
Duration
9h 39m
Affected: ReturnsNarvar Returns and Exchanges for Shopify
Timeline · 2 updates
  1. investigating Apr 28, 2026, 04:00 AM UTC

    USPS Printerless Returns are currently not available. We are investigating further and will be working on a fix.

  2. resolved Apr 28, 2026, 03:49 PM UTC

    This incident has been resolved.

Read the full incident report →