Narvar incident

Canada Post Returns Label Generation Failure

Resolved after 2 hours 14 minutes, affecting Overall, on April 12, 2026.

resolved Apr 12, 2026, 05:29 AM UTC

This issue is now resolved. We are seeing Canada Post returns process as expected..

Started
Apr 12, 2026, 03:15 AM UTC
Resolved
Apr 12, 2026, 05:29 AM UTC
Duration
2h 14m
Detected by Pingoru
Apr 12, 2026, 03:15 AM UTC

Affected components

Overall

Update timeline

  1. investigating Apr 12, 2026, 03:15 AM UTC

    We are currently experiencing errors being returned by Canada Post. We have reached out to the Canada Post team and will provide another update as soon as more information is available..

  2. resolved Apr 12, 2026, 05:29 AM UTC

    This issue is now resolved. We are seeing Canada Post returns process as expected..

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