Narvar incident

Canada Post Returns Label Generation Failure

Resolved after 1 hour 24 minutes, affecting Overall, on March 15, 2026.

resolved Mar 15, 2026, 10:52 PM UTC

Return labels for the carrier are now being successfully generated. This issue has been resolved.

Started
Mar 15, 2026, 09:28 PM UTC
Resolved
Mar 15, 2026, 10:52 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 15, 2026, 09:28 PM UTC

Affected components

Overall

Update timeline

  1. investigating Mar 15, 2026, 09:28 PM UTC

    We are experiencing intermittent timeout errors being returned by Canada Post. We have reached out to the Canada Post team and will provide another update as soon as more information is available.

  2. resolved Mar 15, 2026, 10:52 PM UTC

    Return labels for the carrier are now being successfully generated. This issue has been resolved.

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