Narvar incident
Klaviyo outage affecting notifications for some clients.
Narvar experienced a minor incident on May 5, 2026 affecting Notify, lasting 6h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 10:56 PM UTC
Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out.
- identified May 06, 2026, 12:00 AM UTC
We are currently monitoring the issue and will provide additional updates as they are made available.
- monitoring May 06, 2026, 12:59 AM UTC
Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored.
- monitoring May 06, 2026, 03:14 AM UTC
Klaviyo has indicated that their services are gradually returning; our team is still monitoring this closely.
- monitoring May 06, 2026, 03:39 AM UTC
We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST.
- resolved May 06, 2026, 05:46 AM UTC
This incident has been resolved.
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