Narvar incident

USPS printerless returns unavailable

Minor Resolved

Narvar experienced a minor incident on April 28, 2026 affecting Returns and Narvar Returns and Exchanges for Shopify, lasting 9h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 04:00 AM UTC
Resolved
Apr 28, 2026, 01:40 PM UTC
Duration
9h 39m
Detected by Pingoru
Apr 28, 2026, 04:00 AM UTC

Affected components

ReturnsNarvar Returns and Exchanges for Shopify

Update timeline

  1. investigating Apr 28, 2026, 04:00 AM UTC

    USPS Printerless Returns are currently not available. We are investigating further and will be working on a fix.

  2. resolved Apr 28, 2026, 03:49 PM UTC

    This incident has been resolved.