Narvar incident

Issue with Returns (Shopify)

Minor

Resolved after 16 minutes, affecting Narvar Returns and Exchanges for Shopify, on July 14, 2026.

resolved Jul 14, 2026, 02:04 AM UTC

We identified the issue affecting Narvar Returns and Exchanges for Shopify and have deployed a fix. Returns functionality has been fully restored.

Started: Jul 14, 2026, 01:48 AM UTC
Resolved: Jul 14, 2026, 02:04 AM UTC
Duration: 16m
Detected by Pingoru: Jul 14, 2026, 01:48 AM UTC

Affected components

Narvar Returns and Exchanges for Shopify

Update timeline

investigating Jul 14, 2026, 01:48 AM UTC

We're investigating an issue affecting returns on Shopify. We're currently investigating the issue and will update this page with more information as it becomes available..
investigating Jul 14, 2026, 01:48 AM UTC

We're investigating an issue affecting returns on Shopify. We're currently investigating the issue and will update this page with more information as it becomes available.
resolved Jul 14, 2026, 02:04 AM UTC

We identified the issue affecting Narvar Returns and Exchanges for Shopify and have deployed a fix. Returns functionality has been fully restored..
resolved Jul 14, 2026, 02:04 AM UTC

We identified the issue affecting Narvar Returns and Exchanges for Shopify and have deployed a fix. Returns functionality has been fully restored.

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