Is Moveworks down?
Last checked 3m agoNo new incidents. 1 long-running issue listed below.
Moveworks is operational right now, apart from 1 long-running issue open since August 10, 2026. Last checked 3m ago.
Real-time Moveworks status, recent outages, and incident history: pulled directly from Moveworks's official status page at status.moveworks.com every 5 minutes. Pingoru tracks 37 Moveworks services and has captured 16 incidents in the last 90 days (99.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Moveworks reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Plugins WorkspaceConnectors
Timeline · 4 updates
- identified · Oct 15, 2026, 06:22 PM UTC
We have identified an issue affecting Tool Studio admins. Admins are seeing a “You do not have the role needed to perform this action” error when creating or updating connectors, and Script Actions in Agent Studio are failing to load, even though their permissions are configured correctly. Our engineering team is investigating the root cause and actively working on a fix. We don’t have a workaround yet, and we will share the next update as soon as we have more information. Impacted Regions: All
- identified · Oct 15, 2026, 06:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Oct 15, 2026, 07:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 15, 2026, 10:00 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Employee Communications
Timeline · 3 updates
- identified · Oct 01, 2026, 06:17 PM UTC
We have identified an issue where some users are noticing duplication of Employee Communications campaign messages on Microsoft Teams. Messages continued to be delivered multiple times even after campaigns were cancelled, resulting in a degraded user experience. We sincerely apologize for the inconvenience.
- monitoring · Oct 01, 2026, 07:38 PM UTC
We learned that some users also experienced intermittent delays and "thinking" messages in the Moveworks Assistant on Microsoft Teams due to the same underlying issue. We have now applied a mitigation and are actively monitoring the results. Thank you for your patience.
- resolved · Oct 01, 2026, 09:05 PM UTC
This incident has been resolved as of 12:10 PM PST.
Latest: This incident has been resolved as of 12:10 PM PST.
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- Microsoft Teams
Timeline · 4 updates
- investigating · Oct 01, 2026, 03:20 PM UTC
We're investigating an issue affecting the Moveworks Assistant in Microsoft Teams. Users report the bot entering a "thinking" state with no response. In some cases, users are not receiving responses as expected. We are actively working on resolving this issue and will provide updates shortly. We apologize for the inconvenience caused.
- investigating · Oct 01, 2026, 03:56 PM UTC
We are continuing to investigate and identify a mitigation. We sincerely apologize for the ongoing disruption.
- monitoring · Oct 01, 2026, 04:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 01, 2026, 05:09 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Moveworks AI AssistantEmployeeWorks Web App
Timeline · 4 updates
- identified · Sep 28, 2026, 08:33 PM UTC
We are investigating an issue affecting a small number of users of the Moveworks Assistant on the EmployeeWorks web app. Impacted users may receive the message "Looks like I am having some trouble responding to you now..." in response to their requests. The large majority of conversations are unaffected. Our engineering team has identified the component involved and is actively working on a fix. We will share another update as soon as remediation is underway or when we have more information. We apologize for the inconvenience and appreciate your patience.
- identified · Sep 28, 2026, 08:38 PM UTC
We are continuing to work on a fix for this issue.
- identified · Sep 28, 2026, 10:06 PM UTC
Our engineering team has identified a likely cause of the intermittent error responses affecting a small number of users of the Moveworks Assistant on the EmployeeWorks web app. We applied a configuration change and we have not observed the error since then. We are continuing to monitor the results through the end of the day to confirm the issue is fully resolved. We will share another update once we have confirmed the fix or if we have more information.
- resolved · Sep 29, 2026, 01:23 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Plugins Workspace
Timeline · 3 updates
- identified · Sep 23, 2026, 02:57 PM UTC
We're aware of an issue where some users can't load the Agent Studio plugins page. They see the message "You do not have the role needed to perform this action." The issue affects users without Super Admin access in some orgs. We've identified the cause, and a fix is being deployed now. We'll share an update once it's resolved. Thanks for your patience.
- monitoring · Sep 23, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 23, 2026, 04:33 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Moveworks outage history
11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 37 components checked every 5 minutesThe longest incident in the last year, Live Agent Message Brokering Degradation After ServiceNow Zurich upgrade on November 9, 2025, ran for 184 days.
Most affected components, last 12 months
- Microsoft Teams7
- Moveworks Setup7
- Moveworks AI Assistant5
- Moveworks Documentation5
- Community4
Latest incidents
- Tool Studio Admins Unable to Edit Connectors or Script Actions
We have identified an issue affecting Tool Studio admins. Admins are seeing a “You do not have the role needed to perform this action” error when creating or…
- Duplicate Employee Communications Messages on Microsoft Teams
We have identified an issue where some users are noticing duplication of Employee Communications campaign messages on Microsoft Teams. Messages continued to be…
- Moveworks Assistant in Microsoft Teams Not Responding
We're investigating an issue affecting the Moveworks Assistant in Microsoft Teams. Users report the bot entering a "thinking" state with no response. In some…
- Started Oct 15, 2026, 06:22 PM UTC · Resolved Oct 15, 2026, 10:00 PM UTC · 3h 37m
- Started Oct 01, 2026, 06:17 PM UTC · Resolved Oct 01, 2026, 09:05 PM UTC · 2h 47m
- Started Oct 01, 2026, 03:20 PM UTC · Resolved Oct 01, 2026, 05:09 PM UTC · 1h 48m
- Started Sep 28, 2026, 08:33 PM UTC · Resolved Sep 29, 2026, 01:23 AM UTC · 4h 49m
- Started Sep 23, 2026, 02:57 PM UTC · Resolved Sep 23, 2026, 04:33 PM UTC · 1h 35m
- Moveworks Academy Access Issue ResolvedStarted Sep 21, 2026, 05:22 PM UTC · Resolved Sep 22, 2026, 12:54 PM UTC · 19h 32m
- Knowledge Ingestion Delays ResolvedStarted Sep 17, 2026, 08:15 PM UTC · Resolved Sep 17, 2026, 11:03 PM UTC · 2h 47m
- Started Sep 16, 2026, 05:21 PM UTC · Resolved Sep 16, 2026, 06:14 PM UTC · 53m