Moveworks experienced a minor incident on September 17, 2026 affecting Enterprise Search, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Search
Update timeline
- investigating Sep 17, 2026, 08:15 PM UTC
We are investigating an issue preventing scheduled knowledge ingestion jobs from running in the US region. As a result, the latest content may be delayed in being ingested. We apologize for the inconvenience. The Assistant remains available and functional. Other regions are unaffected.
- monitoring Sep 17, 2026, 09:46 PM UTC
A fix has been deployed and we are currently monitoring the results.
- resolved Sep 17, 2026, 11:03 PM UTC
This incident has been resolved.