MessageBird experienced a minor incident on July 17, 2025 affecting Contacts - Europe and Contacts - US (West) and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Contacts - EuropeContacts - US (West)Contacts - Asia (India)
Update timeline
- investigating Jul 17, 2025, 06:25 PM UTC
We are currently investigating an issue with CSV imports failing, particularly those generated from Excel.
- resolved Jul 17, 2025, 07:19 PM UTC
The incident has been resolved.