MeridianLink Outage History
MeridianLink is up right nowPingoru has recorded 122 incidents for MeridianLink: 122 in the last 12 months and 26 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 251 of 720 (35%) |
| May 2026 | 10 | 93 of 744 (13%) |
| June 2026 | 14 | 244 of 720 (34%) |
| July 2026 | 15 | 81 of 744 (11%) |
| August 2026 | 4 | 22 of 744 (3%) |
| September 2026 | 15 | 203 of 720 (28%) |
| October 2026 | 7 | 115 of 590 (19%) |
Incidents, newest first
Notice May 20, 2026 PriceMyLoan - rates for Plains Commerce Bank are delayed 39m Mortgage App Pricing Engine (PML)
Started May 20, 2026, 05:53 PM UTC· resolved May 20, 2026, 06:33 PM UTC
- identified May 20, 2026, 05:53 PM UTC
The PriceMyLoan team has advised that the loading of rates for today for Plains Commerce Bank has been delayed. As soon as today's rates have been loaded, we will update you here.
- resolved May 20, 2026, 06:33 PM UTC
This has been resolved. Rates are now current for Plains Commerce Bank.
Major May 19, 2026 Decision Lender 4 Production– Reports Sitting in a Queued Status 21m DecisionLender4 App Operational Status
Started May 19, 2026, 02:13 PM UTC· resolved May 19, 2026, 02:35 PM UTC
- investigating May 19, 2026, 02:13 PM UTC
All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
- identified May 19, 2026, 02:21 PM UTC
IT have identified the issue and recovered the database. Reports that were previously requested may have encountered errors; however, the issue has been resolved. New report requests should now generate successfully.
- monitoring May 19, 2026, 02:22 PM UTC
A fix has been implemented, and report generation is now functioning as expected. We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.
- resolved May 19, 2026, 02:35 PM UTC
This issue has been resolved and confirmed.
Major May 11, 2026 ML Consumer/Opening - LIVE.CONSUMER server performance issues 4h 10m Consumer App Operational Status
Started May 11, 2026, 06:04 PM UTC· resolved May 11, 2026, 10:15 PM UTC
- investigating May 11, 2026, 06:04 PM UTC
The live.consumer production environment is experiencing performance issues. Our teams are actively working on a resolution and taking steps to restore normal operation. This is our top priority and we will continue to share updates as progress.
- monitoring May 11, 2026, 06:33 PM UTC
Live.consumer server should be back up and responsive. We will continue monitoring and provide confirmation once the incident is fully resolved.
- monitoring May 11, 2026, 07:10 PM UTC
The live.consumer server has been restored, though it is currently experiencing performance degradation. Our technical team is actively investigating the issue and implementing measures to address the latency. During this period, please refrain from repeating the same action multiple times, as doing so may contribute to additional slowness. We continue to monitor the environment closely to ensure overall stability.
- monitoring May 11, 2026, 07:26 PM UTC
Performance on the live.consumer environment has returned to normal operating levels. We will continue to monitor the system closely to ensure ongoing stability. Thank you for your patience.
- resolved May 11, 2026, 10:15 PM UTC
The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Minor May 8, 2026 MagicWrighter ACH Funding Error - System.Net.WebException: The remote server returned an error: (405) Method Not Allowed. 2h 19m Consumer App - Other Partner Integrations
Started May 08, 2026, 03:26 PM UTC· resolved May 08, 2026, 05:46 PM UTC
- identified May 08, 2026, 03:26 PM UTC
We have identified the cause of the issue impacting MagicWrighter ACH and confirmed it is related to a third‑party vendor dependency. Our vendor partner is actively working on a resolution, and we are closely coordinating with them to support progress and minimize impact. MagicWrighter confirmed an issue on their side and is currently working to resolve it. We will continue to share updates as we receive additional information.
- resolved May 08, 2026, 05:46 PM UTC
The issue affecting MagicWrighter has been resolved, and all services are operating normally. Thank you for your patience while this issue was addressed. If you continue to experience any problems, please contact Support.
Major April 30, 2026 ML Consumer/Opening - Errors when sending documents via IMM 1d Consumer App - Other Partner Integrations
Started Apr 30, 2026, 05:23 PM UTC· resolved May 01, 2026, 05:27 PM UTC
- investigating Apr 30, 2026, 05:23 PM UTC
We are currently investigating reports of errors when sending documents via IMM. We will provide updates as additional information becomes available.
- identified Apr 30, 2026, 05:39 PM UTC
We have identified the cause of the issue impacting the IMM RTS eSignature integration. A fix for this issue will be deployed to all shared Production environments after business hours today. We will continue to share updates as progress.
- resolved May 01, 2026, 05:27 PM UTC
This issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Minor April 30, 2026 Partner Connect- Data Refresh Delay 8h 14m Partner Connect Data Refresh
Started Apr 30, 2026, 04:52 PM UTC· resolved May 01, 2026, 01:07 AM UTC
- identified Apr 30, 2026, 04:52 PM UTC
A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution. We apologize for any inconvenience this may have caused.
- identified Apr 30, 2026, 04:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 30, 2026, 05:53 PM UTC
We have identified the cause and are rerunning subsequent pipelines. This is estimated to be completed in 4- 6 hours. We apologize for the inconvenience caused to your downstream processes.
- resolved May 01, 2026, 01:07 AM UTC
The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated. We appreciate your patience while we worked through this issue.
Major April 27, 2026 TazWorks Insights Connectivity issue 22h 2m InstaScreen Operational Status
Started Apr 27, 2026, 05:06 PM UTC· resolved Apr 28, 2026, 03:09 PM UTC
- investigating Apr 27, 2026, 05:06 PM UTC
We are currently investigating this issue.
- identified Apr 27, 2026, 06:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 28, 2026, 03:09 PM UTC
This incident has been resolved.
Minor April 27, 2026 MCL - Tax Transcripts may not be downloading 6h 1m OpenClose, Mortgage Credit Link Credit Integrations, Consumer App Credit Reports, Mortgage App Integrations
Started Apr 27, 2026, 02:17 PM UTC· resolved Apr 27, 2026, 08:19 PM UTC
- identified Apr 27, 2026, 02:17 PM UTC
Dear Clients, We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.
- identified Apr 27, 2026, 03:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 27, 2026, 05:52 PM UTC
We are observing some transcripts completing and waiting on the CRAs to confirm.
- resolved Apr 27, 2026, 08:19 PM UTC
This incident has been resolved.
Minor April 23, 2026 Meridianlink Data Connect: April 23, 2026 - Data Extraction Issue 4h 37m Data Connect Operational Status, Data Connect Refresh Status
Started Apr 23, 2026, 01:57 PM UTC· resolved Apr 23, 2026, 06:35 PM UTC
- investigating Apr 23, 2026, 01:57 PM UTC
We want to inform you that we are currently experiencing an issue with our data refresh pipeline, which may impact your ability to extract yesterdays data. Our engineering team is actively working to resolve the issue as quickly as possible. Clients may notice multiple extractions for 4/22 (Clients on the earlier pull cycle) - 4/23 (clients on the default pull cycle) or missing data. We will notify you as soon as the pipeline is fixed and it is safe to re-run your process via the Meridianlink Status Page ( ) and email. We appreciate your patience and understanding in the meantime. Please don’t hesitate to reach out if you have any questions or need further assistance.
- resolved Apr 23, 2026, 06:35 PM UTC
We’re happy to share that the data refresh pipeline issue referenced earlier has been resolved. Our engineering team has completed a successful refresh, and data is now available for the clients who were previously impacted by missing or incomplete data. Clients who experienced missing data may now re‑run their extraction processes.
Minor April 22, 2026 ML Consumer/Opening, DecisionLender, MCL, TazWorks, OpenClose, ML Mortgage integration - Experian SYSTEM_UNAVAILABLE issues 1h 45m Mortgage Credit Link Credit Integrations, Consumer App Credit Reports, Mortgage App Integrations
Started Apr 22, 2026, 09:19 PM UTC· resolved Apr 22, 2026, 11:04 PM UTC
- investigating Apr 22, 2026, 09:19 PM UTC
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
- investigating Apr 22, 2026, 09:41 PM UTC
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
- identified Apr 22, 2026, 09:53 PM UTC
Experian is currently investigating reports of consumer credit pull failures impacting multiple clients, where requests are returning a TCP SYSTEM UNAVAILABLE error. Their teams are actively reviewing service health and will provide updates on impact and restoration as soon as possible. We will continue to share updates as we receive additional information.
- identified Apr 22, 2026, 10:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 22, 2026, 10:31 PM UTC
We are no longer observing Experian submission errors. We keep monitoring.
- monitoring Apr 22, 2026, 10:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 11:04 PM UTC
This incident has been resolved.
Notice April 16, 2026 MeridianLink PriceMyLoan: Ratesheet for PCB Wholesale is experiencing a processing delay 1h 29m Mortgage Access, OpenClose Pricing Engine (PriceMyLoan), Mortgage App Pricing Engine (PML)
Started Apr 16, 2026, 04:01 PM UTC· resolved Apr 16, 2026, 05:30 PM UTC
- investigating Apr 16, 2026, 04:01 PM UTC
The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.
- resolved Apr 16, 2026, 05:30 PM UTC
This has been resolved.
Notice April 9, 2026 MeridianLink Mortgage - Compliance Eagle - Inconsistent authorization error is occurring 7d 18h Mortgage App Integrations
Started Apr 09, 2026, 09:59 PM UTC· resolved Apr 17, 2026, 04:54 PM UTC
- investigating Apr 09, 2026, 09:59 PM UTC
Dear Valued clients, We have several clients reporting for ComplianceEagle where an authorization error is occurring. This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes. Thank you for your patience. Meridianlink Mortgage Team
- investigating Apr 09, 2026, 10:16 PM UTC
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
- investigating Apr 09, 2026, 11:07 PM UTC
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
- identified Apr 10, 2026, 10:18 AM UTC
The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.
- resolved Apr 17, 2026, 04:54 PM UTC
This incident has been resolved.
Notice April 6, 2026 MeridianLink PriceMyLoan FHLMC rate sheet processing delay 2h 6m OpenClose, Mortgage Access, Mortgage App Pricing Engine (PML)
Started Apr 06, 2026, 02:24 PM UTC· resolved Apr 06, 2026, 04:30 PM UTC
- investigating Apr 06, 2026, 02:24 PM UTC
Due to FHLMC (Freddie Mac) updating their rate sheet structure, PriceMyLoan is delayed in updating FHLMC rates this morning. As soon as rates have been updated, we will let you know.
- resolved Apr 06, 2026, 04:30 PM UTC
This has been resolved.
Critical April 1, 2026 ML Insight for Consumer/Opening - Dashboards Unable to Load 22m Insight Operational Status
Started Apr 01, 2026, 07:42 PM UTC· resolved Apr 01, 2026, 08:04 PM UTC
- investigating Apr 01, 2026, 07:42 PM UTC
We are currently investigating reports of errors when trying to load Dashboards affecting ML Consumer/Opening. Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available. Next update: As soon as we have more details.
- resolved Apr 01, 2026, 08:04 PM UTC
The issue affecting the Dashboards has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Major April 1, 2026 ML Consumer/Opening - Experian Autocheck issues 2h 38m Consumer App - Other Partner Integrations
Started Apr 01, 2026, 03:56 PM UTC· resolved Apr 01, 2026, 06:34 PM UTC
- identified Apr 01, 2026, 03:56 PM UTC
We have identified the cause of the issue impacting Experian Autocheck, and confirmed it is related to a third‑party vendor dependency. As a result, Experian shared that several accounts are currently being locked. Experian is actively working toward a resolution. At this time, there is no estimated time of restoration, and there is no visibility into all impacted accounts for a bulk unlock. If your account is locked, Experian has advised the following options to request an unlock (you will need your Experian ID): - Call Experian Customer Support at 888‑409‑2204 and request an account unlock - Email [email protected] with your Experian ID and a request for account unlock We will continue to share updates as additional information becomes available.
- resolved Apr 01, 2026, 06:34 PM UTC
We received confirmation from Experian that the issue affecting Autocheck has been resolved.
Notice March 30, 2026 MeridianLink PriceMyLoan FHLMC rate sheet processing delay (vendor issue) 29m OpenClose, Mortgage Access, OpenClose Pricing Engine (PriceMyLoan), Mortgage App Pricing Engine (PML)
Started Mar 30, 2026, 03:18 PM UTC· resolved Mar 30, 2026, 03:48 PM UTC
- investigating Mar 30, 2026, 03:18 PM UTC
FHLMC (Freddie Mac) has reported that they are experiencing an issue, so they are unable to send us this morning's rate sheet. As soon as FHLMC has resolved this issue, we will update you. FHLMC reported to us: "Loan Selling Advisor Cash and Guarantor Pricing APIs (and GUI) We are currently experiencing an issue with Loan Selling Advisor impacting pricing and committing activities for both Cash and Guarantor contracts. Our technical teams are actively working to resolve this matter, and we apologize for any inconvenience. For questions, email [email protected]"
- monitoring Mar 30, 2026, 03:30 PM UTC
FHLMC has reported to us that the issue is resolved on their end. Our rates team is currently verifying that they are able to receive the FHLMC rate sheet.
- resolved Mar 30, 2026, 03:48 PM UTC
This incident has been resolved.
Critical March 25, 2026 Order Credit Screen 14m Mortgage App LOS
Started Mar 25, 2026, 01:44 PM UTC· resolved Mar 25, 2026, 01:58 PM UTC
- investigating Mar 25, 2026, 01:44 PM UTC
The Order Credit Screen was updated and is not allowing Credit to be Ordered and is requiring DU credentials to be entered. The Development Team is actively working to resolve this issue.
- monitoring Mar 25, 2026, 01:46 PM UTC
Fix for this has been pushed out.
- resolved Mar 25, 2026, 01:58 PM UTC
The Order Credit Screen issue has now been fixed.
Notice March 12, 2026 MLM - Batch Editor not working with Chrome Browser 3h 39m Mortgage App EDocs
Started Mar 12, 2026, 06:01 PM UTC· resolved Mar 12, 2026, 09:40 PM UTC
- investigating Mar 12, 2026, 06:01 PM UTC
We are currently investigating this issue.
- identified Mar 12, 2026, 06:43 PM UTC
The issue has been identified and a fix is being implemented. In the meantime, users have reported that switching to an alternative browser, such as Microsoft Edge, is working as an effective temporary workaround.
- monitoring Mar 12, 2026, 09:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2026, 09:40 PM UTC
This incident has been resolved.
Minor March 7, 2026 ML Consumer Clients Report Issues with TransUnion Credit Pulls 2h Consumer App Credit Reports
Started Mar 07, 2026, 03:26 PM UTC· resolved Mar 07, 2026, 05:26 PM UTC
- investigating Mar 07, 2026, 03:26 PM UTC
We are currently investigating an issue being reporting by clients not being able to process TransUnion Credit Pulls. We will keep you update as we learn more via our investigation with TransUnion.
- identified Mar 07, 2026, 04:56 PM UTC
TransUnion is aware of an active incident and support teams are engaged and working towards resolution.
- monitoring Mar 07, 2026, 05:11 PM UTC
TransUnion has made changes to address the issue. We are seeing applications processing normally now. We'll monitor for a bit to confirm that we don't see any continuing issues.
- resolved Mar 07, 2026, 05:26 PM UTC
This issue is confirmed to be resolved. Systems are all functioning normally.
Minor March 5, 2026 ML Portal - Required Custom Questions Submitting Blank 6h 22m Portal App Operational Status
Started Mar 05, 2026, 03:52 PM UTC· resolved Mar 05, 2026, 10:15 PM UTC
- identified Mar 05, 2026, 03:52 PM UTC
Our technical teams are aware of the issue reported that required custom questions are being submitted to ML Consumer/Opening from ML Portal as blank responses. We have identified the issue and are working on a hotfix. Expectation is to see little to no downtime on the ML Portal side when the fix gets pushed thru.
- monitoring Mar 05, 2026, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 10:15 PM UTC
This incident has been resolved.
Notice February 25, 2026 MeridianLink PriceMyLoan ratesheet processing delays 9h 31m OpenClose, Mortgage Access, Mortgage App Pricing Engine (PML)
Started Feb 25, 2026, 04:18 PM UTC· resolved Feb 26, 2026, 01:50 AM UTC
- investigating Feb 25, 2026, 04:18 PM UTC
The pricing engine, PriceMyLoan, is experiencing rate sheet processing delays. Our engineers are looking into the issue. This impacts rates for customers using pricing in the following products: MeridianLink Mortgage, Mortgage Access, OpenClose.
- identified Feb 25, 2026, 05:23 PM UTC
The reason for the processing delay has been identified, so we are manually processing rates. Publishing of rates is currently a work in progress. As soon as we have more information, we will update you.
- identified Feb 25, 2026, 06:50 PM UTC
Our engineers are actively working on a fix to restore automated processing of rates and eliminate the need for manual handling. Progress is being made, and we will share another update once additional details are available.
- identified Feb 25, 2026, 08:36 PM UTC
The rates team has continued to process rates manually while the engineers are working to deploy a fix to the automated process. Progress is being made, and we will share another update once additional details are available.
- identified Feb 25, 2026, 10:17 PM UTC
The rates team has successfully completed manual processing of today’s rates for all eligible rate sheets. Meanwhile, the engineering team is deploying a hotfix to restore the automated process. We will continue to keep you informed and will provide another update as soon as more details are available.
- resolved Feb 26, 2026, 01:50 AM UTC
Resolved: As of 3:30 PM PT, our engineers have resolved this issue. Automated rate sheet loading is now functioning as expected, and we will continue to closely monitor performance. At this time, the incident is considered resolved. Thank you for your patience and understanding.
Major February 23, 2026 ML Consumer/Opening - PreciseID error 16h 4m Consumer App Fraud Prevention Vendors
Started Feb 23, 2026, 11:11 PM UTC· resolved Feb 24, 2026, 03:15 PM UTC
- investigating Feb 23, 2026, 11:11 PM UTC
We are currently receiving reports of a PreciseID error that is preventing requests from being processed. Experian is experiencing technical issues on their end. We will provide updates as they become available.
- monitoring Feb 24, 2026, 12:37 AM UTC
Experian provided the following update: We have started to see some alleviation, and our teams are actively working to ensure the issue is fully resolved.
- resolved Feb 24, 2026, 03:15 PM UTC
This incident has been resolved.
Minor February 17, 2026 ML Consumer/Opening - Slowness on Secure Production 1h 9m Consumer App Operational Status
Started Feb 17, 2026, 05:11 PM UTC· resolved Feb 17, 2026, 06:20 PM UTC
- investigating Feb 17, 2026, 05:11 PM UTC
We received alerts of slowness on the Secure production environment. Autoscaling was activated and performance has improved. We are continuing to monitor response times.
- resolved Feb 17, 2026, 06:20 PM UTC
This incident has been resolved.
Critical February 12, 2026 Meridianlink Insight - Insight Access Rights Error Impacting Dashboards 1h 41m Insight Operational Status
Started Feb 12, 2026, 02:38 PM UTC· resolved Feb 12, 2026, 04:20 PM UTC
- investigating Feb 12, 2026, 02:38 PM UTC
We are aware of an issue impacting Insight at this time. Users may experience “Access Rights” errors when loading dashboards and may notice missing base dashboards. Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause.
- resolved Feb 12, 2026, 04:20 PM UTC
The issue impacting Insight has been resolved. Please log out and log back in for the changes to take effect. We apologize for the inconvenience and appreciate your patience.
Major February 7, 2026 Decision Lender 4 Production - User Access Issue (Multiple Clients Impacted) 12m DecisionLender4 App Operational Status
Started Feb 07, 2026, 04:13 PM UTC· resolved Feb 07, 2026, 04:26 PM UTC
- investigating Feb 07, 2026, 04:13 PM UTC
Multiple clients are experiencing access issues, with the applications resulting in 504 Gateway Time‑Out errors.
- identified Feb 07, 2026, 04:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 07, 2026, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 07, 2026, 04:26 PM UTC
This incident has been resolved.