MeridianLink incident

ML Portal - Required Custom Questions Submitting Blank

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on March 5, 2026 affecting Portal App Operational Status, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 03:52 PM UTC
Resolved
Mar 05, 2026, 10:15 PM UTC
Duration
6h 22m
Detected by Pingoru
Mar 05, 2026, 03:52 PM UTC

Affected components

Portal App Operational Status

Update timeline

  1. identified Mar 05, 2026, 03:52 PM UTC

    Our technical teams are aware of the issue reported that required custom questions are being submitted to ML Consumer/Opening from ML Portal as blank responses. We have identified the issue and are working on a hotfix. Expectation is to see little to no downtime on the ML Portal side when the fix gets pushed thru.

  2. monitoring Mar 05, 2026, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2026, 10:15 PM UTC

    This incident has been resolved.