MeridianLink incident
ML Consumer/Opening - Experian Autocheck issues
Affected components
Update timeline
- identified Apr 01, 2026, 03:56 PM UTC
We have identified the cause of the issue impacting Experian Autocheck, and confirmed it is related to a third‑party vendor dependency. As a result, Experian shared that several accounts are currently being locked. Experian is actively working toward a resolution. At this time, there is no estimated time of restoration, and there is no visibility into all impacted accounts for a bulk unlock. If your account is locked, Experian has advised the following options to request an unlock (you will need your Experian ID): - Call Experian Customer Support at 888‑409‑2204 and request an account unlock - Email [email protected] with your Experian ID and a request for account unlock We will continue to share updates as additional information becomes available.
- resolved Apr 01, 2026, 06:34 PM UTC
We received confirmation from Experian that the issue affecting Autocheck has been resolved.
Looking to track MeridianLink downtime and outages?
Pingoru polls MeridianLink's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when MeridianLink reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track MeridianLink alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required