MeridianLink incident
Decision Lender 4 Production– Reports Sitting in a Queued Status
Resolved after 21 minutes, affecting DecisionLender4 App Operational Status, on May 19, 2026.
A fix has been implemented, and report generation is now functioning as expected. We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.
Affected components
Update timeline
- investigating May 19, 2026, 02:13 PM UTC
All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
- identified May 19, 2026, 02:21 PM UTC
IT have identified the issue and recovered the database. Reports that were previously requested may have encountered errors; however, the issue has been resolved. New report requests should now generate successfully.
- monitoring May 19, 2026, 02:22 PM UTC
A fix has been implemented, and report generation is now functioning as expected. We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.
- resolved May 19, 2026, 02:35 PM UTC
This issue has been resolved and confirmed.
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