MeridianLink experienced a minor incident on April 30, 2026 affecting Partner Connect Data Refresh, lasting 8h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 30, 2026, 04:52 PM UTC
A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution. We apologize for any inconvenience this may have caused.
- identified Apr 30, 2026, 04:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 30, 2026, 05:53 PM UTC
We have identified the cause and are rerunning subsequent pipelines. This is estimated to be completed in 4- 6 hours. We apologize for the inconvenience caused to your downstream processes.
- resolved May 01, 2026, 01:07 AM UTC
The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated. We appreciate your patience while we worked through this issue.