MeridianLink incident
ML Consumer/Opening, DecisionLender, MCL, TazWorks, OpenClose, ML Mortgage integration - Experian SYSTEM_UNAVAILABLE issues
Resolved after 1 hour 45 minutes, affecting Mortgage Credit Link Credit Integrations and Consumer App Credit Reports and 1 more, on April 22, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Apr 22, 2026, 09:19 PM UTC
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
- investigating Apr 22, 2026, 09:41 PM UTC
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
- identified Apr 22, 2026, 09:53 PM UTC
Experian is currently investigating reports of consumer credit pull failures impacting multiple clients, where requests are returning a TCP SYSTEM UNAVAILABLE error. Their teams are actively reviewing service health and will provide updates on impact and restoration as soon as possible. We will continue to share updates as we receive additional information.
- identified Apr 22, 2026, 10:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 22, 2026, 10:31 PM UTC
We are no longer observing Experian submission errors. We keep monitoring.
- monitoring Apr 22, 2026, 10:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 11:04 PM UTC
This incident has been resolved.
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