MeridianLink incident

ML Consumer/Opening, DecisionLender, MCL, TazWorks, OpenClose, ML Mortgage integration - Experian SYSTEM_UNAVAILABLE issues

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on April 22, 2026 affecting Mortgage Credit Link Credit Integrations and Consumer App Credit Reports and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 09:19 PM UTC
Resolved
Apr 22, 2026, 11:04 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 22, 2026, 09:19 PM UTC

Affected components

Mortgage Credit Link Credit IntegrationsConsumer App Credit ReportsMortgage App Integrations

Update timeline

  1. investigating Apr 22, 2026, 09:19 PM UTC

    We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.

  2. investigating Apr 22, 2026, 09:41 PM UTC

    We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.

  3. identified Apr 22, 2026, 09:53 PM UTC

    Experian is currently investigating reports of consumer credit pull failures impacting multiple clients, where requests are returning a TCP SYSTEM UNAVAILABLE error. Their teams are actively reviewing service health and will provide updates on impact and restoration as soon as possible. We will continue to share updates as we receive additional information.

  4. identified Apr 22, 2026, 10:07 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 22, 2026, 10:31 PM UTC

    We are no longer observing Experian submission errors. We keep monitoring.

  6. monitoring Apr 22, 2026, 10:35 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Apr 22, 2026, 11:04 PM UTC

    This incident has been resolved.