MeridianLink incident

Decision Lender 4 Production - User Access Issue (Multiple Clients Impacted)

Major Resolved View vendor source →

MeridianLink experienced a major incident on February 7, 2026 affecting DecisionLender4 App Operational Status, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2026, 04:13 PM UTC
Resolved
Feb 07, 2026, 04:26 PM UTC
Duration
12m
Detected by Pingoru
Feb 07, 2026, 04:13 PM UTC

Affected components

DecisionLender4 App Operational Status

Update timeline

  1. investigating Feb 07, 2026, 04:13 PM UTC

    Multiple clients are experiencing access issues, with the applications resulting in 504 Gateway Time‑Out errors.

  2. identified Feb 07, 2026, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 07, 2026, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 07, 2026, 04:26 PM UTC

    This incident has been resolved.