MeridianLink incident

MeridianLink PriceMyLoan FHLMC rate sheet processing delay (vendor issue)

Notice Resolved View vendor source →

MeridianLink experienced a notice incident on March 30, 2026 affecting OpenClose and Mortgage Access and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 03:18 PM UTC
Resolved
Mar 30, 2026, 03:48 PM UTC
Duration
29m
Detected by Pingoru
Mar 30, 2026, 03:18 PM UTC

Affected components

OpenCloseMortgage AccessOpenClose Pricing Engine (PriceMyLoan)Mortgage App Pricing Engine (PML)

Update timeline

  1. investigating Mar 30, 2026, 03:18 PM UTC

    FHLMC (Freddie Mac) has reported that they are experiencing an issue, so they are unable to send us this morning's rate sheet. As soon as FHLMC has resolved this issue, we will update you. FHLMC reported to us: "Loan Selling Advisor Cash and Guarantor Pricing APIs (and GUI) We are currently experiencing an issue with Loan Selling Advisor impacting pricing and committing activities for both Cash and Guarantor contracts. Our technical teams are actively working to resolve this matter, and we apologize for any inconvenience. For questions, email [email protected]"

  2. monitoring Mar 30, 2026, 03:30 PM UTC

    FHLMC has reported to us that the issue is resolved on their end. Our rates team is currently verifying that they are able to receive the FHLMC rate sheet.

  3. resolved Mar 30, 2026, 03:48 PM UTC

    This incident has been resolved.