MeridianLink incident

ML Consumer/Opening - LIVE.CONSUMER server performance issues

Major Ongoing View vendor source →

MeridianLink is currently experiencing a major incident affecting Consumer App Operational Status, which began 44 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 06:04 PM UTC
Resolved
Ongoing
Duration
● 44m
Detected by Pingoru
May 11, 2026, 06:04 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. investigating May 11, 2026, 06:04 PM UTC

    The live.consumer production environment is experiencing performance issues. Our teams are actively working on a resolution and taking steps to restore normal operation. This is our top priority and we will continue to share updates as progress.

  2. monitoring May 11, 2026, 06:33 PM UTC

    Live.consumer server should be back up and responsive. We will continue monitoring and provide confirmation once the incident is fully resolved.