MeridianLink incident

ML Consumer/Opening - Slowness on Secure Production

Resolved after 1 hour 9 minutes, affecting Consumer App Operational Status, on February 17, 2026.

investigating Feb 17, 2026, 05:11 PM UTC

We received alerts of slowness on the Secure production environment. Autoscaling was activated and performance has improved. We are continuing to monitor response times.

Started
Feb 17, 2026, 05:11 PM UTC
Resolved
Feb 17, 2026, 06:20 PM UTC
Duration
1h 9m
Detected by Pingoru
Feb 17, 2026, 05:11 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. investigating Feb 17, 2026, 05:11 PM UTC

    We received alerts of slowness on the Secure production environment. Autoscaling was activated and performance has improved. We are continuing to monitor response times.

  2. resolved Feb 17, 2026, 06:20 PM UTC

    This incident has been resolved.

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