Knock App incident

Some recipient change stream events failing to publish to customer data warehouse connections

Major Resolved

Knock App experienced a major incident on September 16, 2025, lasting 19h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 08:45 PM UTC
Resolved
Sep 17, 2025, 04:28 PM UTC
Duration
19h 43m
Detected by Pingoru
Sep 16, 2025, 08:45 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.