Knock App incident

Errors with tracked link resolution

Minor Resolved View vendor source →
Started
Apr 14, 2026, 03:19 PM UTC
Resolved
Apr 14, 2026, 03:19 PM UTC
Duration
Detected by Pingoru
Apr 14, 2026, 03:19 PM UTC

Affected components

Link and open tracking

Update timeline

  1. investigating Apr 14, 2026, 03:09 PM UTC

    Status: Investigating We are investigating errors resolving and redirecting tracked links. Affected components Link and open tracking (Full outage)

  2. monitoring Apr 14, 2026, 03:14 PM UTC

    Status: Monitoring We've shipped a fix and are seeing resolution in tracked link resolution. We are monitoring closely. Affected components Link and open tracking (Degraded performance)

  3. resolved Apr 14, 2026, 03:19 PM UTC

    Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Link and open tracking (Operational)

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