Knock App experienced a minor incident on April 14, 2026 affecting Link and open tracking, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Link and open tracking
Update timeline
- investigating Apr 14, 2026, 03:09 PM UTC
Status: Investigating We are investigating errors resolving and redirecting tracked links. Affected components Link and open tracking (Full outage)
- monitoring Apr 14, 2026, 03:14 PM UTC
Status: Monitoring We've shipped a fix and are seeing resolution in tracked link resolution. We are monitoring closely. Affected components Link and open tracking (Degraded performance)
- resolved Apr 14, 2026, 03:19 PM UTC
Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Link and open tracking (Operational)