Knock App incident
Elevated errors connecting to the Knock V1 Websocket API
Knock App experienced a minor incident on June 16, 2026 affecting In-app feeds and guides, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
In-app feeds and guides
Update timeline
- investigating Jun 16, 2026, 05:55 PM UTC
Status: Investigating We're currently investigating elevated error rates connecting to the V1 Websocket API. Realtime behavior for in-app feed and guides is degraded as a result. Affected components In-app feeds and guides (Degraded performance)
- monitoring Jun 16, 2026, 06:26 PM UTC
Status: Monitoring We have shipped a fix and are seeing resolution in websocket connections. We are continuing to monitor closely. Affected components In-app feeds and guides (Operational)
- resolved Jun 16, 2026, 06:44 PM UTC
Status: Resolved This incident has been resolved. Affected components In-app feeds and guides (Operational)