Knock App experienced a minor incident on July 3, 2026 affecting Data warehouse synchronization, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Data warehouse synchronization
Update timeline
- monitoring Jul 01, 2026, 09:53 PM UTC
Status: Monitoring Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026. Affected components Data warehouse synchronization (Partial outage)
- resolved Jul 03, 2026, 12:12 AM UTC
Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Data warehouse synchronization (Operational)