Knock App incident

Subscription workflows are delayed for some customers

Minor Resolved View vendor source →
Started
Feb 18, 2026, 11:02 AM UTC
Resolved
Feb 18, 2026, 11:02 AM UTC
Duration
—
Detected by Pingoru
Feb 18, 2026, 11:02 AM UTC

Affected components

Notification delivery

Update timeline

  1. investigating Feb 18, 2026, 10:16 AM UTC

    Status: Investigating We're currently investigating an issue with subscriptions in our service. Affected components Notification delivery (Degraded performance)

  2. monitoring Feb 18, 2026, 10:32 AM UTC

    Status: Monitoring Our service has caught up on the backlog of subscription workflow executions. Affected components Notification delivery (Operational)

  3. resolved Feb 18, 2026, 11:02 AM UTC

    Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Notification delivery (Operational)

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