Is Knock App down?
Last checked 3m agoNo incidents right now.
Knock App is operational right now. Last checked 3m ago; the most recent incident resolved 2d ago.
Real-time Knock App status, recent outages, and incident history: pulled directly from Knock App's official status page at status.knock.app every 5 minutes. Pingoru tracks 9 Knock App services and has captured 5 incidents in the last 90 days (99.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Knock App reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- In-app feeds and guides
Timeline · 4 updates
- investigating · Oct 29, 2026, 11:30 PM UTC
Status: Investigating New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service. Normal API operations and notification delivery remain unaffected. Affected components In-app feeds and guides (Partial outage)
- identified · Oct 30, 2026, 12:01 AM UTC
Status: Identified We've identified the issue with the service and are actively working on a fix. Affected components In-app feeds and guides (Degraded performance)
- monitoring · Oct 30, 2026, 12:38 AM UTC
Status: Monitoring A fix has been implemented, and we're currently monitoring the service. Affected components In-app feeds and guides (Operational)
- resolved · Oct 30, 2026, 01:04 AM UTC
Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components In-app feeds and guides (Operational)
Latest: Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components In-app feeds and guides (Operational)
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- Data warehouse synchronization
Timeline · 5 updates
- identified · Oct 01, 2026, 02:09 PM UTC
Status: Identified Message synchronization into customer data warehouses is delayed. We are working on resolving the delay. Other data synchronization is not affected. Affected components Data warehouse synchronization (Partial outage)
- identified · Oct 01, 2026, 04:06 PM UTC
Status: Identified We're actively re-syncing current message data into the data warehouse and expect this to complete in the next 3 hours. At that time, we will issue a new sync to all downstream destinations with up to date data. Affected components Data warehouse synchronization (Partial outage)
- identified · Oct 02, 2026, 02:56 AM UTC
Status: Identified We're actively working on getting the most up-to-date message data for export. The job is taking an extended time to run. We are going to re-run syncs as soon as this job has completed. Affected components Data warehouse synchronization (Partial outage)
- monitoring · Oct 02, 2026, 04:16 AM UTC
Status: Monitoring We have successfully rebuilt the tables for export and are running syncs now. We are continuing to monitor and will be working on some remediation and further stabilization in the coming days. Affected components Data warehouse synchronization (Degraded performance)
- resolved · Oct 02, 2026, 09:05 PM UTC
Status: Resolved We're back to normal sync schedules for our data warehouse connector. Affected components Data warehouse synchronization (Operational)
Latest: Status: Resolved We're back to normal sync schedules for our data warehouse connector. Affected components Data warehouse synchronization (Operational)
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- Dashboard
Timeline · 3 updates
- investigating · Sep 21, 2026, 06:22 PM UTC
Status: Investigating We're currently investigating an issue with dashboard login via magic link. Sign-in via google and passkey are not impacted. Message sending via API is not affected. Affected components Dashboard (Partial outage)
- monitoring · Sep 21, 2026, 06:41 PM UTC
Status: Monitoring A fix has been implemented, and we're currently monitoring the service. Affected components Dashboard (Operational)
- resolved · Sep 21, 2026, 07:24 PM UTC
Status: Resolved This incident is resolved, and magic link login is fully functional. Malicious activity caused our email provider to flag the Knock dashboard's transactional emails, disrupting magic link deliverability. We've blocked the activity and restored email delivery. Only Knock's emails from [email protected] were impacted. Customer email channels were unaffected. Affected components Dashboard (Operational)
Latest: Status: Resolved This incident is resolved, and magic link login is fully functional. Malicious activity caused our email provider to flag the Knock dashboard's transactional email…
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- Notification deliveryLink and open tracking
Timeline · 4 updates
- identified · Aug 31, 2026, 04:42 PM UTC
Status: Identified Some customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix. Affected components Link and open tracking (Partial outage) Notification delivery (Partial outage)
- monitoring · Aug 31, 2026, 04:59 PM UTC
Status: Monitoring A fix has been implemented, and we're currently monitoring the service. Earlier failing workflows are being retried. Affected components Link and open tracking (Operational) Notification delivery (Degraded performance)
- monitoring · Aug 31, 2026, 05:35 PM UTC
Status: Monitoring A fix has been implemented, and we're currently monitoring the service. Affected components Link and open tracking (Operational) Notification delivery (Operational)
- resolved · Aug 31, 2026, 06:26 PM UTC
Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Link and open tracking (Operational) Notification delivery (Operational)
Latest: Status: Resolved This incident has now been resolved and the service is now fully operational. Affected components Link and open tracking (Operational) Notification delivery (Opera…
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Incident record
Since April 2026 · incident.io · 9 components checked every 5 minutesThe longest incident in the last year, Workflow run event log delays on June 24, 2026, ran for 41 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Logs10
- Notification delivery5
- Dashboard4
- Webhook delivery4
- Data warehouse synchronization3
Latest incidents
- Sockets service impaired
Status: Investigating New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring…
- Warehouse message synchronization delayed
Status: Identified Message synchronization into customer data warehouses is delayed. We are working on resolving the delay. Other data synchronization is not…
- Knock dashboard login magic links are unavailable
Status: Investigating We're currently investigating an issue with dashboard login via magic link. Sign-in via google and passkey are not impacted. Message…
- Sockets service impaired ResolvedStarted Oct 29, 2026, 11:30 PM UTC · Resolved Oct 30, 2026, 01:04 AM UTC · 1h 34m
- Started Oct 01, 2026, 02:09 PM UTC · Resolved Oct 02, 2026, 09:05 PM UTC · 1d 6h
- Started Sep 21, 2026, 06:22 PM UTC · Resolved Sep 21, 2026, 07:24 PM UTC · 1h 2m
- Started Aug 31, 2026, 04:42 PM UTC · Resolved Aug 31, 2026, 06:26 PM UTC · 1h 44m